Customer reviews from Dymo.com
Dymo - LabelManager Thermal Transfer Printer - Monochrome - Desktop - Label Print
Average customer rating
2.2
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
17
4 Stars
11
3 Stars
8
2 Stars
19
1 Star
57
28%of customers recommend this product.
(
26 out of
94)
Customer Reviews for Dymo - LabelManager Thermal Transfer Printer - Monochrome - Desktop - Label Print
Customer Rating
2
Wireless printer no accessible from mobile app.
on September 12, 2017
Posted by: MOinMD
from Maryland
What's the point of a portable battery powered networkable printer if I have to take my computer with me to use it?
Why have a mobile application that cannot access all of your networkable printers?
There are plenty of mobile applications for printing on wireless and wired network printers out there... Maybe try doing what everyone else is doing?
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, September 13, 2017
Thank you for contacting us through our feedback website. We apologize that you are not completely satisfied with your LabelManager Wireless PnP. We have noted your concern with this device. I think the Dymo MobileLabeler would better fit your needs as it connects via Bluetooth or USB cable. If you have any further questions please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to assist you. We appreciate your feedback and hope that you will continue to use our products.
Written by a customer while visiting Dymo.com
Customer Rating
1
Battery doesn't hold charge
on September 26, 2017
Posted by: Fly on the wall
I bought this in May 2017. Used very little. Been plugged in most of that time. I unplugged it overnight and the next day the battery was dead and it was disconnected from the router. It's September, 2017 and the battery doesn't work. Seems I should be sent a replacement battery, though I'm concerned that without the battery working, it won't even work if connected by USB. That's a big weakness. This is a far cry from my excellent DYMO 4XL which works perfectly. The least someone could do is send me a battery to try.
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, October 9, 2017
Thank you for contacting us through our feedback website. We apologize that you are not completely satisfied with your LabelManager PnP. We have noted your difficulty with the battery holding a charge. If you are still experiencing this issue please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to find a solution for you. We appreciate your feedback and hope that you will continue to use our products.
Written by a customer while visiting Dymo.com
Customer Rating
2
If the battery dies, you're SOL....
on September 29, 2017
Posted by: Bmorg
from Metro
Battery died and this website says this battery is "no longer available". Why not? It looks very similar to the others, but this *particular one* is no longer available. If the battery is dead, you cannot use the labeler. The whole thing is dead. I should, at the very least, be able to buy another battery. So, now I have to buy a whole new labeler because the battery is gone? Not happy at all. Why can't the batteries be interchangeable? Why make them each so different? Planned obsolescence.
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, October 9, 2017
Thank you for contacting us through our feedback website. We apologize that you are not completely satisfied with your LabelManager PnP. We have noted your difficulty with the battery holding a charge. If you are still experiencing this issue please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to find a solution for you. We appreciate your feedback and hope that you will continue to use our products.
Written by a customer while visiting Dymo.com
Customer Rating
2
Looks Nice Can't print
on November 30, 2017
Posted by: fernselvis
from UAE
Just received it but cant type or copy text to print from my mac.
Nit sure where I can find support to solve this
Nit sure where I can find support to solve this
Response from Dymo.comBy Dymo, Dymo, December 19, 2017
I apologize that you have experienced issues printing with your LabelManager PnP. This printer is compatible with Mac OS X however, depending on what version of Mac you are running you may need an alternate version of the Dymo Label Light software. Instead of attempting to use the software that starts up when the device is connected you install Dymo Label Light 2.1.1. Here is the link for that download: www.labelwriter.com/software/pnp/mac/DYMOLabelLight2.1.1.dmg. If you have any further questions please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to assist you.
Written by a customer while visiting Dymo.com
Customer Rating
1
Quit working. Short life.
on June 22, 2018
Posted by: Phil2099
from Minnesota
I bought this a couple years ago. Thought the battery died, so I bought a new battery, still doesn't work.
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, July 12, 2018
Thank you for contacting us regarding your LabelManager PnP. We apologize you have experienced problems with the rechargeable battery and we have notated this issue. If you are still experiencing problems, please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to assist you. We can also provide support through email and live chat. You can find these options under the support tab on the Dymo website, www.dymo.com. We appreciate your business and hope that you will continue to use Dymo products.
Written by a customer while visiting Dymo.com
Customer Rating
1
Battery
on November 10, 2022
Posted by: Alfred
from Texas
I have 2 of these, as many have said once the battery wears out it will not print until you get a new one even fi it is plugged in and they are not cheap.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, November 11, 2022
Hi Alfred,
We apologize for the issue you are experiencing with one of our products. We always try to give our best to make products but unfortunately we failed you this time. We are happy to replace the with battery or brand new device if the device is still under warranty. However, your feedback helps us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the issue you are experiencing with one of our products. We always try to give our best to make products but unfortunately we failed you this time. We are happy to replace the with battery or brand new device if the device is still under warranty. However, your feedback helps us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
AutoRun Absent
on January 13, 2023
Posted by: Not Impressed
I bought this sometime ago and have not been able to use it as the Execute feature is absent from the built in software. Followed the instructions in the guide and the "DYMO Label Light.exe is not installed. Walking to my trash can now.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, January 16, 2023
Hello.
We are sorry for the inconvenience you are experiencing with downloading of Label Light software. We are sorry to inform, the download and execute feature for Label Light is not working from recently. But you could download and install DYMO Label Software from our website as LabelManager PnP uses both LabelLight and DYMO Label software. We appreciate your feedback to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry for the inconvenience you are experiencing with downloading of Label Light software. We are sorry to inform, the download and execute feature for Label Light is not working from recently. But you could download and install DYMO Label Software from our website as LabelManager PnP uses both LabelLight and DYMO Label software. We appreciate your feedback to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
4
About software compatbility windows 11
on January 23, 2023
Posted by: Cuevas
from Mexico
I need to use this printer for Windows 11 but the download is jist for Windows 10. Please HELP!
I would recommend this to a friend!
Written by a customer while visiting Dymo.com