Customer reviews from Dymo.com
Dymo - LabelManager Thermal Transfer Printer - Monochrome - Desktop - Label Print
Average customer rating
2.2
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
17
4 Stars
11
3 Stars
8
2 Stars
19
1 Star
57
28%of customers recommend this product.
(
26 out of
94)
Customer Reviews for Dymo - LabelManager Thermal Transfer Printer - Monochrome - Desktop - Label Print
Customer Rating
1
Incompatible with Mac El Capitan
on March 2, 2016
Posted by: Hmac
from Central Minnesota
The software stored in the LabelManager's firmware won't work with the Mac's most current operating system. Likewise, the downloaded software won't "see" the printer.
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, July 22, 2016
I apologize that you have experienced issues printing with your LabelManager PnP. This printer is compatible with Mac El Capitan you just need an alternate version of the Dymo Label Light software. Instead of attempting to use the software that starts up when the device is connected you need to install Dymo Label Light 2.1.1. Here is the link for that download: www.labelwriter.com/software/pnp/mac/DYMOLabelLight2.1.1.dmg. With this version of the software you can successfully print on Mac El Capitan. If you have any further questions please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST.
Written by a customer while visiting Dymo.com
Customer Rating
5
Great product!
on May 3, 2016
Posted by: Sarah2440
from Orlando, FL, United States
I love this label maker. Purchased for our office, and we use it all the time! Prints labels perfectly every time. We love it so much, we now want to purchase a second one for our sister office.
I would recommend this to a friend!
Response from Dymo.comBy Dymo, Dymo, July 22, 2016
Thank you for contacting us through our feedback website. We appreciate you sharing with us your great experience with Dymo! We are always aiming to exceed your expectation with our brand. We appreciate your business and hope that you will continue to use our products. We are very pleased when our consumers make Dymo a part of their everyday lives.
Written by a customer while visiting Dymo.com
Customer Rating
1
Can't make it work
on July 5, 2016
Posted by: termsheet
from San Clemente, CA, United States
As others have reported, I can't get it to work right out to the box. The software of the mac was super easy to use but it has a winding problem with the included tape and the letters are supersized and don't fit on the included tape
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, July 22, 2016
I apologize that you are experiencing problems printing with your LabelManager PnP. Based on what you are describing I would recommend that you be sure the correct label size is selected in the software. If you have selected a label size larger that what you have loaded in the printer it is likely that could be the cause of your print size being too large. If you have any further questions please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST.
Written by a customer while visiting Dymo.com
Posted by: Cake
from Dalton, GA, United States
Verified Purchase:Yes
The price was good enough we added one for the back room
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
1
Does not work well with Macs!
on December 29, 2016
Posted by: Casper
from Phoenix, AZ, United States
Item does not work well with Macs - downloaded all new software from DYMO website and still nothing. Software will not recognize printer and just queues print jobs. Read several other reviews online about a possible fix (unplug and let it sit for 5 mins, then try again) but it didn't work for me after several attempts. Apparently there is a design-flaw with the plugin and it is extremely finicky. I don't have time to deal with a device that is that troublesome. Returned this one and trying another handheld product that does not need a computer.
No, I would not recommend this to a friend.
Written by a customer while visiting Dymo.com
Customer Rating
1
This does NOT work with all Macs :(
on April 2, 2017
Posted by: Little Ricky
from Texas, United States
I purchased this printer as a replacement for another one that went bad after 3 years. This worked just fine with my Mac until I upgraded my OSX software and now it's basically useless. It is not compatible with Mac OS® X v10.8 "OR LATER" as stated on this site.
I don't understand why the info on this page hasn't been updated OR why hasn't DYMO updated the driver/software to make it compatible with ALL Macs. :(
Don't waste your money if you are a Mac user with an updated OSX system.
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, April 3, 2017
I apologize that you have experienced issues printing with your LabelManager PnP. This printer is compatible with Mac OS X however, depending on what version of Mac you are running you may need an alternate version of the Dymo Label Light software. If you are running Mac OS X Sierra, instead of attempting to use the software that starts up when the device is connected you need to install Dymo Label Label Software version 8.6.1. Here is the link for that download: http://download.dymo.com/dymo/Software/Mac/DLS8Setup.8.6.1.dmg. If you have any further questions please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to assist you.
Written by a customer while visiting Dymo.com
Customer Rating
1
Sucks at supporting MacOS Sierra
on April 5, 2017
Posted by: NickZ
from NY
I have tried all the available software versions but none could find my label manager PNP in MacOs Sierra. The Light version on the printer can, but I cannot enter enter any text more in the program. So I can only print empty labels! Expensive paper weight now....
No, I would not recommend this to a friend.
Response from Dymo.comBy Dymo, Dymo, April 6, 2017
I apologize that you have experienced issues printing with your LabelManager PnP. This printer is compatible with Mac OS X however, depending on what version of Mac you are running you may need an alternate version of the Dymo Label Light software. If you are running Mac OS X Sierra, instead of attempting to use the software that starts up when the device is connected you need to install Dymo Label Label Software version 8.6.1. Here is the link for that download: http://download.dymo.com/dymo/Software/Mac/DLS8Setup.8.6.1.dmg. If you have any further questions please do not hesitate to give our technical support team a call at 877-724-8324 Monday- Friday 8am- 6pm EST as we will be happy to assist you.
Written by a customer while visiting Dymo.com
Customer Rating
3
'Configuration Manager Error 13"
on September 3, 2017
Posted by: Clay54
from Houston, TX, United States
I purchased in Dec 2016. All has been working well. I keep the label maker plugged in all the time. About a week ago, my computer would not turn on / boot up. Unplugged label maker, all was good with the computer. Just recently tried to print some labels and I get the following message - "Plug and Play application encountered an error and need to be closed. Error: 'Configuration Manager Error 13' Source: 'GrandParentFilter". Please advise what to do.
Written by a customer while visiting Dymo.com