Customer reviews from lg.com
LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Average customer rating
4.2
(679 Reviews)
Rating breakdown 679 reviews
5 Stars
411
4 Stars
127
3 Stars
44
2 Stars
35
1 Star
62
85%of customers recommend this product.
(
433 out of
512)
Customer Reviews for LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Customer Rating
2
Cant use both ovens at same time
on March 13, 2021
Posted by: ceew23
from Ohio
Waited 3 1/2 months for my oven to only to find out today that you can’t use both ovens at the same time. What is the point of a double oven if you can’t use both at the same time. Will be returning.
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 16, 2021
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Ranges/Ovens, please visit https://www.lg.com/us/ranges-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: RosJB
from Phx az
Verified Purchase:Yes
[This review was collected as part of a promotion.] We moved into our renovated home the week before Christmas and I do like many of the features on this range.I purchased specifically for the double ovens and i love the cobalt blue finish, it matches my island cabinetry!
The hot plates heat quickly and efficiently and the ovens work well.
I have a couple of less positive comments-the smooth top finish is very difficult to keep spotless, My old smooth surface range cleaned up a lot easier. The real flaw I find is the join between the smooth surface and the metal front of the range, it is impossible to keep clean, the join gets debris in it and I must constantly use a toothpick to clean it out. I wish there had been more research and testing to bring this to light.
The hot plates heat quickly and efficiently and the ovens work well.
I have a couple of less positive comments-the smooth top finish is very difficult to keep spotless, My old smooth surface range cleaned up a lot easier. The real flaw I find is the join between the smooth surface and the metal front of the range, it is impossible to keep clean, the join gets debris in it and I must constantly use a toothpick to clean it out. I wish there had been more research and testing to bring this to light.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
great features
on April 15, 2021
Posted by: dragonmoose69
from Stockton, CA
[This review was collected as part of a promotion.] We have had this oven/stove for about a year, the reason I didn't give it a higher rating is the knobs, they are to easy to accidently bump into and turn on, if it had a safety feature like push in then turn, it might fix it, in a house with legally blind people, no one would know that the stove was on
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 18, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Carpy
from Eau Claire, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this range a month ago and am impressed by the performance and appearnce.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: boba98
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Old Frigidaire last 17 years, hope this LG can do the same. Got it for the double oven feature and the comparatively reasonable price. What I've cooked so far has come out evenly cooked, still getting used to it though. Boils quickly which is nice s well.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Lexington, ky
Verified Purchase:Yes
I bought it a month ago and I don’t like it needs lots of cleaning, it’s hard to take the spill off scratch very easy, I even bought a new pan sets because I thought the problem but nope still the same, bought a new problem to clean it better and I have to put muscles to clean it overall I’m not happy at alllll
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 10, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Not for canning!
on August 23, 2021
Posted by: KimberlyGr
from ohio
I bought this stove last year and it's impossible to keep it clean and the "residue" will not come off. I've used every cleaner AND bought the pots and pans it recommends, it didn't matter. Also, I tried to can green beans from the garden and the temp won't go high enough to seal hold 10 psi, it was steady at 9. Now I have to figure out what to do with the green beans before they spoil! Very disappointed in this very expensive purchase. Not worth the money.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
DO NOT PURCHASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on August 27, 2021
Posted by: IJ20
from NY
Such an expensive stove. I have less than a year and I have been so disappointed. I take very good care of my stove because it was so pricey but it has been a disaster. The top discolored, no matter what I use it won't ever be back to how it was. And the knobs have also erased. Please see my photos. I am so disappointed and to make matters worse it takes an eternity to cook.
Pros: Style/Design
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 28, 2021
We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com