Customer reviews from lg.com
LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Average customer rating
4.2
(679 Reviews)
Rating breakdown 679 reviews
5 Stars
411
4 Stars
127
3 Stars
44
2 Stars
35
1 Star
62
85%of customers recommend this product.
(
433 out of
512)
Customer Reviews for LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Customer Rating
2
Inconsistent, lots of issues
on April 5, 2020
Posted by: Teresa Jae
from Washington state
We bought this about 4 months ago and have have a list of issues
1- cook top takes forever to heat up.
2- cannot cook on right side of burners unless one of the left elements is already on
3- elements turn on and off sporadically making things take longer to heat, and cook
4-oven ready, timer done sounds/songs are very annoying, loud and long and have not found any of the trouble shooting manuals to turn them off or change them
5- convection bake automatically turns on for bottom cooking even if not wanted
6-cannot have light on for one level of oven only
7- upper oven tends to burn tops of things and undercook bottoms making it difficult to bake and having to always adjust temp and time
8- friends of ours have the same stove and have similar complaints - esp about the burners being useless!
1- cook top takes forever to heat up.
2- cannot cook on right side of burners unless one of the left elements is already on
3- elements turn on and off sporadically making things take longer to heat, and cook
4-oven ready, timer done sounds/songs are very annoying, loud and long and have not found any of the trouble shooting manuals to turn them off or change them
5- convection bake automatically turns on for bottom cooking even if not wanted
6-cannot have light on for one level of oven only
7- upper oven tends to burn tops of things and undercook bottoms making it difficult to bake and having to always adjust temp and time
8- friends of ours have the same stove and have similar complaints - esp about the burners being useless!
The main thing we liked when we bought it was the separate ovens that could hold their own temperatures. We thought it was a huge bonus, but the rest of the oven And stove have disappointed us. The colour of the ovens is nice, so good job on choosing that colour LG
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 16, 2020
Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Again, we apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
The knobs
on June 14, 2019
Posted by: JEA12
from Philadelphia
The knob numbers wear off after a short period of time and they cost with shipping $35 each!!!!! And then they wear off AGAIN!!!!!! Oh and I “registered” the products however they have no idea what the Module number is and said we have to pull out our stove that’s the only way they can help us. WHY DO I REGISTER THEN????? All that is on my registration correct?? Yes it is because I HAD TO GET ON MY ACCOUNT AND FIND IT FOR THE AGENT!!!! After being on hold for 25 mins and pulling the stove out that DIDN’T have the MODEL NUMBER ON THE BACK!!!!!
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Written by a customer while visiting lg.com
Posted by: Jackie0
from Kingsport, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this range/oven so far. My biscuits, cookies and pies are coming out better than ever. There is a steep learning curve to this appliance. I am sure in time I will get it down. I wish there was a video available to walk me through this as I am a better learner visual and not by reading. If I had a video, I would give it a five. But I will learn. Even at 70, you CAN teach this old dog something new. Thank you LG.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Overall pretty well satisfied.
on March 2, 2020
Posted by: YLali
from Fla.
I've had this electric range for a little over a year and the writing on the knobs is beginning to wear off. Not a huge problem but should not be happening. Other than that no issues.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Linda497
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The range is stylish and cooks well. The front left burner is rapid heat but the others aren’t and seem a little slow to heat up. The ovens bake well and are an attractive blue enamel finish. My only real complaint is that the burner control knobs mounted on the front of the unit are too easily turned on by the slightest push when leaning over the top.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Cleaning overload!
on July 12, 2023
Posted by: Blankknob
from Bowie, MD
I love my stove but was surprised when the numbers rubbed off the knobs over a 6 month timeframe. Now I month know if the eye is on high or low. Smh
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
1
Features
5
Value
1
Response from lg.comBy Ma. Luisa Viguilla, LG Social Media, July 19, 2023
Thank you for your kind words about your LG stove. We're sorry to hear that you've experienced an issue with the knobs. We want to make sure you have a hassle-free cooking experience. To address this matter, please reach out to us via private message on Facebook or Twitter using @LGUSSupport. We'll be happy to assist you in resolving the knob issue.
Your satisfaction is essential to us, and we appreciate your understanding. Thank you for choosing LG, and we look forward to helping you.
Your satisfaction is essential to us, and we appreciate your understanding. Thank you for choosing LG, and we look forward to helping you.
Written by a customer while visiting lg.com
Customer Rating
1
Do not purchase
on February 22, 2020
Posted by: JeanneMA
from Colorado
I have had this stove for 3 years and it has been nothing but trouble. Whenever I use the self clean, it blows out a fuse which keeps the door locked and the entire unit is without power. I keep extra fuses on hand for this. The convection oven has never achieved the set temperature with two oven thermometers inside. I have manually adjusted the temp, to no avail. If you lean against any of the stovetop controls, they will turn on. I will never purchase again.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, February 24, 2020
That's not good! We're sorry to see that you've run into these issues with your range. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Rob69
from USA
Verified Purchase:Yes
I bought this item a month ago. So far so good. Knobs should be harder to turn on to avoid accidental burner on.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com