Purchased range a few weeks ago and am pleased. Burners and oven heat up quickly and oven temp stays level. Only complaint is that the main oven is quite low but that is to be expected with a stand alone oven.
Pros: Features/Settings, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Possible problem with the burner knobs turning on
on November 24, 2022
Posted by: Barbare K
from Central Florida
I have bumped into the knobs when working around the range and the slightest bump can turn the burners on. I have accidently burned items on the stove by simply bumping the knob. I would not recommend this range and hope that LG will install some type of safety short of removing the knobs.
Quality
1
Features
1
Value
4
Response from lg.comBy JaNika Wiley, Social Media, November 29, 2022
Thank you for taking the time to communicate with LG about your experience with your LG range. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
I bought this almost 2 months ago and we love it. We were hooked on the double ovens from a prior stove and this one has not disappointed. Well worth the money and easy to clean.
1 yr old and control panel issues. Getting bounced around to get repair person who can get access to necessary parts
Quality
3
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, January 3, 2023
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Now that the oven works properly it is fantastic, however it took over a month to get it working properly! They would say I would receive a call from someone to fix it and no call! It became exhausting!
Pros: Style/Design
Quality
4
Features
5
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, January 11, 2023
Thank you for your feedback about our LG oven. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you. ^Jolly
This as well as all my LG purchases have been extremely high quality products. LG continues to amaze me with the quality and craftsmanship that they put in all of their products. This particular oven goes right to the top of the list everything that we have made with it has been fantastic culinary delights. Thanks LG for the continued Great Customer Experience!
Pros: ease of use, Quality, Style/Design, Performance