Customer reviews from lg.com
LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Average customer rating
4.2
(679 Reviews)
Rating breakdown 679 reviews
5 Stars
411
4 Stars
127
3 Stars
44
2 Stars
35
1 Star
62
85%of customers recommend this product.
(
433 out of
512)
Customer Reviews for LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Customer Rating
1
on December 5, 2023
Posted by: Jos6527
from Euless, Texas
[This review was collected as part of a promotion.] When I bought it I thought it was a great buy besides spending more then I was expecting. It looks really nice but I almost burned my house down. The dials turned so easily that I didn't realized it turned on when I rubbed on it to gel a bowl from an upper cabinet. Suddenly there was fire, smoke, alarms going off....it was very scary. I will never buy another product with dials so easily turned.
Pros: Features/Settings
Quality
4
Features
4
Value
3
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 11, 2023
Hey there, we take the care and safety of our customers very seriously, and we are sorry to hear that you experienced this. We want to ensure our products are safe, and we strive for well-built products, so your feedback is greatly appreciated. Please send us a private message on our social media accounts @LGUSSupport with your model, serial, and phone number. ~TammyJo
Written by a customer while visiting lg.com
Posted by: Breece
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loved my LG double oven range until it caught fire due to faulty wiring!
Pros: Features/Settings
Quality
1
Features
5
Value
2
Response from lg.comBy LG, June 11, 2024
Hi there. Thank you for sharing your experience with us. We're deeply concerned to hear about the incident with your LDE4413ST double oven range. Safety is our top priority, and we take matters like this very seriously. Please send us a private message on Social Media @LGUSSupport with your contact information and details of the incident. Our team will reach out to explore possible solutions and ensure this matter is resolved promptly.
—Mau
—Mau
Written by a customer while visiting lg.com
Customer Rating
1
Buyer beware!
on March 24, 2024
Posted by: Rbratwd
Beware of this style of stove! Burner knobs are easy to bump and turn on stove! I would not recommend this type of set up on the stove for safety reasons! The stove/ovens are great, but at the risk of a house fire…it is just a prime source for losing your home!!
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Social Care Team, April 15, 2024
Hey! We appreciate your feedback regarding your oven range. Your safety is our top priority, and we want to assure you that we are available to assist you in any way we can. Please get in touch with us privately on social media @LGUSSupport with your contact information, model, and serial number. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
Unsafe
on October 12, 2024
Posted by: FireHazardWarning
from Baraboo, WI
I love the ovens on this range. Even temperatures and easy to use.
It’s the stovetop that is the problem, or more properly, the knobs. After the third 🔥 fire, I’m done. The knobs are extremely easy to bump. In fact, the only reason we’ve been able to keep this going this long is because we legitimately built 1/4 inch thick “stove safeties” that we slot between each knob and the face, otherwise just lightly brushing against a knob will activate it. Because it only beeps when the first burner is activated, your sweater can turn on another burner when you think only one is on. I had a sheet pan on the one I thought wasn’t on, and I can tell you, the blisters from the burn were impressive and very painful. The burnt black Formica countertop is less than ideal. This last time was just a nearby towel that caught on fire, but honestly, I’ve reached my limit. I’m sitting here with my eyes still smarting from the smoke.
If it weren’t for these ridiculously dangerous knobs, this would be an excellent stove. Now I have to plunk down to replace this one
Pros: ease of use, Style/Design
Quality
1
Features
3
Value
1
Response from lg.comBy true, LG Digital Care Team, October 15, 2024
Hey there! Thanks for telling us about your LG range experience. Precise controls that leave you in charge of the cooking are super important, so your feedback is very helpful to our improvement. We'd love to have the chance to look more into your options to find out the best way we can help. Please get in touch with us on social media @LGUSSupport with your contact info, and we'll gladly look into this with you! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Love this oven
on December 8, 2024
Posted by: Anonymous
First it’s a beautiful stove. But its real value is in its baking, especially those like bread, pies, cakes, etc.
anything flower becomes a delicious meal.
After trying to bake such delicious things on our old oven (for nearly 5 yrs) we got this new range just after thanksgiving 2023 we have now cooked best meals ever, over the last year . The 2024 thanksgiving was a magical experience. Turkey, veggies, pies, rolls, both ovens were use the make delicious food. The stove top is equal to any including gas. We can fry on high and simmer on low. While warming other dishes . AFTER ONE YEAR, we are happier with the range now more than ever.
anything flower becomes a delicious meal.
After trying to bake such delicious things on our old oven (for nearly 5 yrs) we got this new range just after thanksgiving 2023 we have now cooked best meals ever, over the last year . The 2024 thanksgiving was a magical experience. Turkey, veggies, pies, rolls, both ovens were use the make delicious food. The stove top is equal to any including gas. We can fry on high and simmer on low. While warming other dishes . AFTER ONE YEAR, we are happier with the range now more than ever.
Written by a customer while visiting lg.com
Customer Rating
3
Many great features!
on June 29, 2016
Posted by: friendly fire
from Sherwood , AR
[This review was collected as part of a promotion.] I bought this as a replacement after having a grease fire in my kitchen. I'm a little disappointed in how easily the top scratches, how small the oven space is and that the cook space on the top of the stove turns on so easily simply by brushing up against it. I've had multiple occasions of the stove top being on simply because I reached over to get something from the cabinet above. I do like many of the features that are available such as the conversion for the convection bake!
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: lmco
from Denver CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first one I received took over 40 minutes for the bottom half to preheat. The replacement works fine, but the issues with the first one have me a little leery of this product.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Sharon G
from Littleton, Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my LG stove with my double oven. I’m widowed and have a bad lower back. The top oven is so convenient and made the best chocolate chip cookies. I had 15 people for Easter the lower oven cooked my ham to perfection while the upper oven, set at different temperature was perfect for remaining meal including scalloped potatoes, asparagus and browned just right rolls. Thank you for all the engineering that went into my oven. We are a L G family. My son owns one and loves his too.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com