Customer reviews from lg.com
LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Average customer rating
4.2
(679 Reviews)
Rating breakdown 679 reviews
5 Stars
411
4 Stars
127
3 Stars
44
2 Stars
35
1 Star
62
85%of customers recommend this product.
(
433 out of
512)
Customer Reviews for LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Posted by: judyrae742
from Sedro-Woolley, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this range for our new house and so far we really like it. At first I didn't like the convection but turned off the auto feature and now it makes more sense!
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
The Brand to buy without a doubt, safe , reliable!
on November 28, 2023
Posted by: Anonymous
from Early Branch, SC.
Verified Purchase:Yes
I went with a name and innovative manufacturer I could trust , I read many reviews some said the product was not safe , I totally disagree, it features a locking system that works for the burners and oven. This is one of my most treasured new appliances it operates flawlessly, the double oven is awesome one of them being convextion it is pure heavenly to cook on!
Thank You!
Thank You!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Not without issues but settled nonetheless!
on June 25, 2024
Posted by: Neil in Georgia
from Barselton GA
Although the first part that arrived was not correct, even after the LG Service person determined the "correct" part number, the second one that came arrived VERY quickly. I put it in and my wife now has her glass top range back up and cookin'! Now to get the incorrect part sent back for a "full refund." We'll see how that goes in the coming week(s)
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy LG, June 26, 2024
Hi there. Thank you for reaching us. I'm thrilled to hear that our service team was able to get the correct part to you quickly, and that your wife is now enjoying her glass top range again! That's fantastic news!
I want to start by apologizing for the inconvenience and frustration caused by the initial issue with the incorrect part. I can imagine how disappointing it must have been to wait for a part that didn't meet your needs.
However, I'm glad to hear that our service team was able to identify the correct part number and get it to you promptly. It's great that our technician was able to get your range up and running again.
Regarding the incorrect part, I understand that you're expecting a full refund. I want to assure you that we'll do everything possible to process the return and refund as efficiently as possible. Our customer service team will be in touch with you shortly to guide you through the process. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to start by apologizing for the inconvenience and frustration caused by the initial issue with the incorrect part. I can imagine how disappointing it must have been to wait for a part that didn't meet your needs.
However, I'm glad to hear that our service team was able to identify the correct part number and get it to you promptly. It's great that our technician was able to get your range up and running again.
Regarding the incorrect part, I understand that you're expecting a full refund. I want to assure you that we'll do everything possible to process the return and refund as efficiently as possible. Our customer service team will be in touch with you shortly to guide you through the process. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
AWESOME
on December 21, 2015
Posted by: AK49
from North Pole, AK, United States
Ovens heat up fast, even cooking throughout and very easy to use!
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome double oven!
on February 19, 2016
Posted by: rhic001
from Poinciana, FL, United States
[This review was collected as part of a promotion.] Always wanted a double oven but due to style of kitchen would take a remodel. This solved that problem. Also love the knobs are right on the front, so we don't have to reach over hot food to change temperatures. The double oven shortens our cooking time because we can cook the meat (using convection) and desert at the same time!
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the double ovens
on June 28, 2016
Posted by: Hardrock22
from Dalton, GA, United States
[This review was collected as part of a promotion.] I bought this range about 5 months ago. So far it is awesome. The fast boil feature works great and both the ovens pre heat super fast.
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love this range
on June 28, 2016
Posted by: ncstateva
from Roanoke, VA
[This review was collected as part of a promotion.] I purchased this just a couple of weeks ago and love it. I had been looking at it and finally had to buy it. I love the fact I can use the upper oven to cook at one temperature and the lower oven to cook at another. The I also love the fact I have choices for the burners.
Pros: Features/Settings, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on June 28, 2016
Posted by: Jb80
from Boston, ma
[This review was collected as part of a promotion.] I bought it for my vacation home, and couldn't be happier
I would recommend this to a friend!
Quality
5
Features
5
Written by a customer while visiting lg.com