Customer reviews from lg.com
LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Average customer rating
4.2
(679 Reviews)
Rating breakdown 679 reviews
5 Stars
411
4 Stars
127
3 Stars
44
2 Stars
35
1 Star
62
85%of customers recommend this product.
(
433 out of
512)
Customer Reviews for LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Customer Rating
3
Beautiful stove, but has some setbacks
on May 11, 2021
Posted by: amelia41
from Palm Bay, FL
[This review was collected as part of a promotion.] I was excited to have a electric range that had two seperate heating ovens. I bought this as well as a new LG side-by-side refrigerator. My previous range had the knobs located on the back panel, which was convinenient. I didn't think about the knobs being on the front of the stove as being a problem. The first day I received my appliances, I had placed a towel on the top of the glass cooktop so that I could put food on top of it that needed to go into the fridge. I didn't want any glass jars or other things to scratch the glass. Because the knobs are in the front, I accidentally had pressed against one of them and inadvertantly turned one of the burners on without knowing. The knobs are easily turned on if you lean against them accidently, which happens often because they are right in front of the stove. I started to smell smoke, then quickly realized the stove was on and had begun burning through the towel. Luckily, I caught it before burning my house down! There was a spot on one of the burners from where the towel had caught fire. I was unable to clean it off with any glasstop cleaners. The same thing happened a couple of more times, with one or more glass burners being turned on from me either brushing against the knobs by mistake or leaning on them while cleaning the glass. I have since made sure to always stay a few inches away from the front when doing anything with my stove now. If you are used to having the cooking knobs on the back of your stove, just be aware that this stove, having them in the front, is a HUGE difference and you will have to be careful when operating it at all times. The only other thing I have an issue with is the tiny space between the panel where the knobs are and the actual glass cook top always gets crumbs or other food stuck in there, and is hard to keep clean. Whoever designed this stove was definitely not thinking about the everyday person who uses this stove multiple times a day. If I had done a little more research and taken into consideration all of the issues I have since dealt with, I probably wouldn't have bought this particular range and would have opted for one similar to what I owned previously.
Pros: Performance
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Written by a customer while visiting lg.com
Posted by: g4rcez
from Deltona, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This range has made my kitchen professional chief ready!
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bamachick_61
from Alabama
Verified Purchase:Yes
We are remodeling the kitchen and even though it’s not done yet our new stove is hooked up and we love it!-getting used to how everything works has been fun -the ease of how quick the burners heat up and with the double oven if it’s just me and my husband we use the top but if I cook a big meal have the bottom-easy cleanup and it just looks SO good!!-love the little tune it plays when it lets me know the oven is preheated or when the timer goes off-having so much fun learning what all this appliance does!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kli1
from Summerville SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought both a new double oven and a washing machine (both LG) at the same time. I love my washing machine but I have not been happy with the oven at all. It doesn’t cook evenly. The bottom burns things whereas the top oven doesn’t reach the right temp when it says so it over cooks the insides while not browning anything on the top.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 14, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Art S
from the state of Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Both the stovetop and oven perform excellently. The heavy knobs provide precise control of the burners and the oven cooks evenly and accurately. We've found the double oven a bit of a mixed blessing. Access to the lower oven (which has convection and a proofing function) is difficult. It's very low and the racks don't easily slide. The stovetop has a bit of a texture and can't be easily scraped.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bchgirl
from Sebastian, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve only had our oven for a few weeks and I so wish we’d gotten it sooner. The design of this oven is so sleek and sexy. This is truly my dream oven. The double ovens make it so much easier to get things cooked and done at the same time. Don’t even get me started on the convection. It cooks so evenly..don’t know how I’ve gone this long without it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Convection broke just after a year
on July 29, 2021
Posted by: K Trickel
The oven was wonderful until the convection fan stopped working in the bottom oven just after the one year mark when we purchased it!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mag21
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the easy use control panel and the addition of a second convection oven. The ceramic finish in both ovens plus the glass top are attractive and easy to clean. This range is easy to use from the start. I’m very happy with my purchase.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com