Customer reviews from lg.com
LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Average customer rating
4.2
(679 Reviews)
Rating breakdown 679 reviews
5 Stars
411
4 Stars
127
3 Stars
44
2 Stars
35
1 Star
62
85%of customers recommend this product.
(
433 out of
512)
Customer Reviews for LG - 7.3 Cu. Ft. Freestanding Double Oven Electric Range with EasyClean and ProBake Convection - Stainless steel
Customer Rating
1
Burn your house down
on September 1, 2023
Posted by: Jpensb
[This review was collected as part of a promotion.] Safety hazard. Front knobs can be easily turned on by bumping or pets. And the numbers wear off the knobs way too soon.
Response from lg.comBy LG Customer Experience team, Customer Care, September 11, 2023
Hey there. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Anthony
Written by a customer while visiting lg.com
Posted by: CRuh
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like everything about it so far (every feature/function I have used). I do wish the burner knobs were either less prominent or less sensitive. When I have to reach over them they have a tendency to turn on. The beep notice helps though
Pros: ease of use, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Horrible
on October 6, 2023
Posted by: Bob27x2
Faulty knobs 3 different people 3 completely different days and same thing happen burner was on! No music sound. Empty pot burned smoked up the house and I think cracked from the inside. I taking the knobs off. So know I have a beautiful oven with no knobs and a cracked cooktop. Woohoo yo-yos 👍 can’t wait for the holidays👍
Response from lg.comBy Rita, LG US Support, October 6, 2023
Hi there! We completely understand your frustration with your oven range not working properly and the importance of having a safe household. To better assist you, please send us a direct message on Facebook or Twitter with your contact information and the model and serial numbers of your unit using the handle @LGUSSupport. We'd be more than happy to help you out with your concerns. Thank you for reaching out! ^Rita
Written by a customer while visiting lg.com
Customer Rating
1
Terrible company BUYER BEWARE!!!!!!
on August 3, 2024
Posted by: Jackieci
from Georgia
We bought this and my advice DO NOT BUY THIS STOVE KNOBS LOSE THE WRITING SO YOU HAVE NO IDEA WHAT DEGREE YOU ARE COOKING ON. THE KNOBS ONLY LAST LIKE 6 MONTHS. I WILL NEVER EVER BUY AN LG STOVE THEY DO NOT STAND BY THERE PRODUCT. STOVES ARE NOT CHEAP AND PEOPLE EXPECT A CERTAIN QUALITY. THEY TAKE YOUR MONEY AND THEN DONT WANT TO KNOW YOU. THERE IS SO MANY OTHER BRANDS CHOOSE WISELY. THERE ANSWER TO ME IS KNOBS ARE NOT WARRANTIED.I SAID IN ALL MY LIFE I NEVER HAD A STOVE THE THE COOKING NUMBERS FADED AWAY.
I HAVE BURNT NUMEROUS MEALS DO TO THIS.
I HAVE BURNT NUMEROUS MEALS DO TO THIS.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, August 11, 2024
Hi there. Thank you for sharing your experience with us regarding your LG LDE4413ST stove. We understand theissue caused by the fading knob markings and the challenges it presents while cooking. Your feedback is important, and we'd like to assist you further. For the issue with the knob markings, you might consider using clear labels or stickers to mark the temperature settings as a temporary solution. Additionally, replacement knobs can be purchased from LG Parts or other authorized retailers to restore functionality and appearance. You may access this link: https://www.lg.com/us/replacement-oven-knobs. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience and understanding. —Mau
Written by a customer while visiting lg.com
Customer Rating
1
Don’t waste your money
on September 7, 2024
Posted by: Millie51
from Long Island , NY
This is sadly the worse review I have ever given. I was so excited to get this stove since at the time it was so different but it was such a disappointment. It took me over an hour just to get the countertop clean because anything seeped into the grooves. The darn thing is a disaster I have to cover it because it looks horrible and one of the heating elements doesn’t work.
Pros: Style/Design
Quality
2
Features
2
Value
2
Response from lg.comBy LG Digital Care Team, September 9, 2024
Hey Millie! Thanks for telling us about your experience with your LG Range. Ensuring that sleek, clean look even after a cooking escapade in the kitchen is super essential for keeping your kitchen looking elegant, so we'd love to help!
To get started keeping the top of your range clean, we recommend following the helpful video guide on our YouTube channel: https://www.youtube.com/watch?v=T9sVtAs58Y8.
We'd also love to help with your heating element on social media @LGUSSupport! Please include your contact info and model number; our team will gladly help! *Joseph
To get started keeping the top of your range clean, we recommend following the helpful video guide on our YouTube channel: https://www.youtube.com/watch?v=T9sVtAs58Y8.
We'd also love to help with your heating element on social media @LGUSSupport! Please include your contact info and model number; our team will gladly help! *Joseph
Written by a customer while visiting lg.com
Customer Rating
3
Double oven electric range
on December 20, 2024
Posted by: MarySC
[This review was collected as part of a promotion.] I bought in 2016. The knobs' numbers wore off the first year and have been worn off again for 3 years. The front burners only cook on high. Waiting for switch parts for over 2 weeks now.
Response from lg.comBy Joslyn, LG Social, December 20, 2024
Hey Mary! Thank you so much for sharing this with us. We want you to be able to enjoy your LG range fully because it's the perfect partner for all of your culinary masterpieces! We would love to see if there's an update as soon as possible, please private message us on social media @LGUSSupport with your contact information and model number. We would be more than happy to look into it together with you! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
Double oven, but not double price!
on July 7, 2016
Posted by: hrd2f
from Murfreesboro, TN, United States
[This review was collected as part of a promotion.] We purchased LG appliances for our brand new home a couple of months ago. We felt the double oven was a must because we love to cook and entertain. It is so convenient to be able bake two different dishes, at different temperatures, at the same time. While the convenience is very nice, it is very visually appealing and definitely takes the look of our kitchen up a notch!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Classic Look; Great Performance
on August 23, 2016
Posted by: Susan 59
from Oroville East, CA, United States
[This review was collected as part of a promotion.] Purchased this extraordinary stove in June and quickly learned how to use, which is a "plus" because I normally have a difficult time reading the latest instruction manuals. It has a classic look and could fit any decor which mattered to me in working with my farmhouse style home. Most important, the performance is excellent, and temperatures are true to settings. This is the first time I've had a 2 oven feature and its usefulness is more practical than I'd imagined. Received this stove in June, the perfect time for utilizing weekly "Farmer's market" produce. Cooking up a storm - more than any time in my life, trying new recipes, all because of the joy that using this stove has brought into my life. My family and I couldn't be happier!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com