Customer reviews from geappliances.com
GE - Caf Series 23-3/4" Tall Tub Built-In Dishwasher
Average customer rating
4
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
205
4 Stars
77
3 Stars
33
2 Stars
19
1 Star
49
75%of customers recommend this product.
(
284 out of
377)
Customer Reviews for GE - Caf Series 23-3/4" Tall Tub Built-In Dishwasher
Customer Rating
1
The worst dishwasher I ever owned!!!
on January 4, 2021
Posted by: Piper30
from Southington, CT
I was so happy to purchased this GE dishwasher for my new home 3 years ago, that I was extremely unhappy when just one year later it started leaking on my hardwood floors, after that I started having problems with the control pane, it seems like every other day we had to unplug the dishwasher to get it to work. Now finally just 3 years later, it stopped working. I will never again purchase any GE appliances...they are the worst!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 5, 2021
Hello Piper30 - We apologize deeply for your dishwasher experience and understand how this would be frustrating. If you will please visit the following link then scroll down and fill out the email contact form, we’ll be happy to look into this further for you: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dishwasher. We'll be sure and keep an eye out for your reply. - Sharon@GEA
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dishwasher. We'll be sure and keep an eye out for your reply. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher is leaking
on March 30, 2021
Posted by: Pdubzy
from Albany New York
Like all the other reviews my dishwasher is leaking. The top piece on top broke off as well. Just purchased a new home lovely surprise that it’s not under warranty.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 2, 2021
Hi there - We hate to hear that your dishwasher is leaking and that a piece has broken off. This certainly isn't something we like to hear and we do apologize for any inconvenience. We found a few troubleshooting articles we believe may be helpful. You can check them out at the links below:
DISHWASHER - LEAKING FROM DOOR: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38903
DISHWASHER - LEAKING OR FLOODING UNDERNEATH: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38911
If the above doesn't resolve the issue, service may be needed. You can schedule an appointment by calling 1-800-432-2737. We hope this helps. Thanks so much for the feedback! -Mikayla@GEA
DISHWASHER - LEAKING FROM DOOR: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38903
DISHWASHER - LEAKING OR FLOODING UNDERNEATH: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38911
If the above doesn't resolve the issue, service may be needed. You can schedule an appointment by calling 1-800-432-2737. We hope this helps. Thanks so much for the feedback! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Is ok
on June 22, 2021
Posted by: Kdc11
from Lake Elsinore CA
I thought it would be a water saver but after using it for a month my bill was higher, is ok,
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, June 23, 2021
Hello there, we appreciate the honest feedback. We'll be sure to take your comments into consideration and we're wishing you the very best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quite, energy savings, efficient with water
on July 31, 2021
Posted by: Tax Payer
from Philadelphia, PA
I've had this dishwasher for 10 years and it still runs great. Never needed service. Buy with confidence.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Too many issues
on February 18, 2022
Posted by: JACC5
from SE Kansas
This dishwasher as beautiful as it was on the outside and inside, did not perform.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, February 21, 2022
Hi there, we're pleased to know your dishwasher looks great, but so sorry to hear it hasn't been performing. We know how frustrating this would be for you and we're happy to help.
For additional cleaning tips, please see the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.241575498.938977704.1645453906-1233938546.1597758556
We appreciate you taking the time to share and we're wishing you the best.
Guy@GEA
For additional cleaning tips, please see the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.241575498.938977704.1645453906-1233938546.1597758556
We appreciate you taking the time to share and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a Good Value
on January 20, 2023
Posted by: RobP3
from Texas
7 years old and shot. Two person home occupied about 50% of the time. Actual useful life = 3.5 years. I have had to replace 3 control panels and now it is leaking under the door. The vent seal is bad and the delectod gasket on the bottom of the door is split and can only be replaced by replacing the inner door. Cleans good and is relatively quite, but at this price it should be more reliable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, January 23, 2023
Hello-
We appreciate you taking the time to provide your feedback on our website as we are always trying to better and improve our appliances for the best possible Consumer experience.
With that being said, we are truly sorry to hear that you are experiencing these issues with your dishwasher. We understand the inconvenience it causes to your household flow and operation when you do not have a functioning dishwasher.
In this case, we would recommend that you schedule a service appointment with our GE Appliances Factory Service. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Thanks again for your feedback.
Best regards, -Devin@GEA
We appreciate you taking the time to provide your feedback on our website as we are always trying to better and improve our appliances for the best possible Consumer experience.
With that being said, we are truly sorry to hear that you are experiencing these issues with your dishwasher. We understand the inconvenience it causes to your household flow and operation when you do not have a functioning dishwasher.
In this case, we would recommend that you schedule a service appointment with our GE Appliances Factory Service. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Thanks again for your feedback.
Best regards, -Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not order
on October 26, 2023
Posted by: Azalea12345
from Arlington
Dishwasher does not clean very well. Buttons stopped working so it was impossible to tell what cycle you were selecting.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sylvia, GE_Appliances, October 27, 2023
Hi,
We're sorry to hear the controls aren't working on your dishwasher. Seeing your wash options are important and we'd like to help.
When you can, please schedule an appointment with one of our qualified technicians. They'll be happy to take a look at your dishwasher. To contact our service team, please call 1-800-432-2737.
Thank you.
-Sylvia@GEAppliances
We're sorry to hear the controls aren't working on your dishwasher. Seeing your wash options are important and we'd like to help.
When you can, please schedule an appointment with one of our qualified technicians. They'll be happy to take a look at your dishwasher. To contact our service team, please call 1-800-432-2737.
Thank you.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com