Customer reviews from swann.com
Swann - 4-Channel, 2-Camera Indoor/Outdoor Micro NVR Surveillance System - White
Average customer rating
4.1
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
7
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
1
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for Swann - 4-Channel, 2-Camera Indoor/Outdoor Micro NVR Surveillance System - White
Customer Rating
5
Best Value and Quality in Home Security and Surveillance
on August 24, 2017
Posted by: Mark, USA
Rugged build quality, easy setup and great value all add up to one terrific product! The manuals were well-written and were easy to follow. The NVR and cameras took only a few minutes to install and the kit included every cable and fastener you could ever need - Ethernet cables, HDMI cable, etc. The Swann App for iPad and iPhone work flawlessly and is somewhat addictive lol. Finally my family has peace of mind knowing we have 24/7 monitoring and theft deterrence.
Written by a customer while visiting swann.com
Customer Rating
5
same time two cameras record?
on May 30, 2015
Posted by: Janson
I want buy this. It can same time two cameras record? I bought other brand only one camera record at the same time.
Written by a customer while visiting swann.com
Customer Rating
5
Wifi camera security system
on March 30, 2016
Posted by: Glenny
Great product. Set up was difficult but the tech support guided me through the problems.
Written by a customer while visiting swann.com
Customer Rating
5
Great simple video security kit
on March 30, 2016
Posted by: Rfinklegal
it was very simple to set up and program. The video quality is great and it will allow us to monitor our house while we are not at home.
Written by a customer while visiting swann.com
Customer Rating
5
Easy to install & set up.
on May 3, 2016
Posted by: BelleFourche
After running some wire for outlets outside on my house was the most time consuming part of this project. Mounting the cameras is a no brainer. Once completed and plugged in the cameras the system was easy to get up and running. Just follow the Wizard. Night vision was great and daylight was awesome. I will be interested to see how the cameras work in - degree temps in South Dakota. Being mounted close and under over hangs on the house might help. I am already thinking of adding one or two more cameras. Swann did a bang up job on this unit. No need for a simple handyman to hire out someone to install the unit. Having a power outlet to supply the cameras is the only issue you need to be aware of before purchasing or you will be like me and run wire and outlets. I now have more outlets for Christmas lights on the house. I have downloaded the app for remote access but no time to get it working yet.
Written by a customer while visiting swann.com
Customer Rating
5
Swann security
on July 25, 2018
Posted by: Donald F.
Great picture, easy to install and use
Written by a customer while visiting swann.com
Customer Rating
5
Very impressed
on August 21, 2018
Posted by: Steven G.
Very impressed
Written by a customer while visiting swann.com
Customer Rating
1
It stopped working
on February 27, 2021
Posted by: Danniel
from Niagara Falls
Frequency of use:Daily
It only 1 year old and the cameras stopped working and the mouse doesn't work
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , March 1, 2021
Hello Danniel,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our NVK-460 Wi-Fi Security Kit - Micro Monitoring System with 2 x 720p Day/Night Cameras. Based on the information provided there are many variables that can contribute to why your recorder has since become defective. In this case, we would recommend reaching out to a member of our technical support team for further assistance. Please know that our support team does offer a one-year warranty provided a copy of your receipt or 18 months with valid registration. Outside of this timeframe, we are unable to process a replacement of the unit free of charge. We look forward to speaking with you. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our NVK-460 Wi-Fi Security Kit - Micro Monitoring System with 2 x 720p Day/Night Cameras. Based on the information provided there are many variables that can contribute to why your recorder has since become defective. In this case, we would recommend reaching out to a member of our technical support team for further assistance. Please know that our support team does offer a one-year warranty provided a copy of your receipt or 18 months with valid registration. Outside of this timeframe, we are unable to process a replacement of the unit free of charge. We look forward to speaking with you. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com