Customer reviews from frigidaire.com
Frigidaire - 8,000 BTU Through-the-Wall Air Conditioner and 4,200 Heater - White
Average customer rating
4.4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
113
4 Stars
37
3 Stars
4
2 Stars
7
1 Star
8
86%of customers recommend this product.
(
75 out of
87)
Customer Reviews for Frigidaire - 8,000 BTU Through-the-Wall Air Conditioner and 4,200 Heater - White
Customer Rating
1
Not Happy
on January 19, 2017
Posted by: Winunit
[This review was collected as part of a promotion.] It's not functioning correctly. It does not heat properly
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna P., Online Outreach Specialist, January 20, 2017
Hi there. We regret to learn you are not enjoying your Frigidaire air conditioner. We would be happy to assist you with troubleshooting or possibly having an authorized service provider out to inspect the appliance for you. Please contact us directly at your earliest convenience. Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Great!
on July 1, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this AC unit about a month ago. It was fairly easy for my husband to install with little help from me. It cools down the bedroom along with helping our living room stay cool. Love having a remote!
Written by a customer while visiting frigidaire.com
Customer Rating
2
I JUST DONT KNOW
on August 11, 2016
Posted by: SAMMY H
from DAYTON OHIO
I AM GOING THROUGH MAJOR ILLNESSES YOU SENT ME THE REMOTE I INSTALLED THE UNIT THAT MY SON GOT ME IT ACTS LIKE IT IS TRYING TO COOL KIND OF GROWNS FOR ALITTLE BIT BUT NO COOLING JUST CANT DEEL WITH THIS RIGHT NOW OUR OUTHER AIR JUST CANT KEEP UP
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Operations Specialist, August 19, 2016
Hey SAMMY H, we are sorry you have encountered this recent issue with your room air conditioner. We would like to hear more about your experience and research what we may be able to assist with. Please reach out to us directly at 888-203-1389. Cordially, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Don't know
on August 11, 2016
Posted by: Sam haupt
from Dayton, OH, United States
My son got this unit for me you sent a remote that was not in the unit installed unit makes noise like it try's to cool but doesn't got unit to help cool upstares dealing with major illness and just can't deel with it and don't want to bother my son he is so bissy when I feel better I will try to get repaired or replaced
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, August 21, 2016
I'm sorry to hear that you're experiencing issues with your A/C, Sammy haupt. Can you describe the noise that you're hearing? Also I suggest making sure that the A/C is big enough for the room that you're trying to cool. Please feel free to reconnect with us directly should you have any other questions or concerns. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
on May 25, 2016
Posted by: Carver
from New Jersey, United States
just purchased the 8000 BTU and it won't turn on, either by using the remote or pressing on/off on the unit itself
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, June 2, 2016
Thanks for sharing your feedback, Carver. Please look forward to my email. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Effective
on October 2, 2014
Posted by: mike
Nice unit that delivers heat and AC. I use it in a child's nursery and it is very quiet. Energy efficient too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
It keeps the room too Cool.
on July 25, 2015
Posted by: THE BUG
from Ok.
I Bought this product back in March of 2015 to put in my new game room... It cools the room down to 72 Degrees like the instructions say and works good. I just need to be able to set it at a higher Degree so its not so cold in the game room... I would recommend this product to people if one could change the temp for 72 to a higher room temperature. On the Question of "Where did you you purchase a new appliance?" My Ans is wrong but it's the only choice I could see to click on... My Ans. would be, "I am Building a Extra Game room on to my Regular Home." You need to adjust your answers.. for that particular Question.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works great, poor QA and packaging
on June 27, 2019
Posted by: WestCoastUser
The air conditioning function of this unit seems to work well. The “slide-out installation feature is handy.
The unit could fit in a narrower window if you use your own weatherstripping instead of the provided plastic expandable side pieces.
Be aware that the manual states it must be started up in “Econ” mode due to US DoE requirements.
I received two units from another vendor. I thought the first had been damaged in transit, but later realized the outer shell was not dented but rather warped quite out of square due to incorrect placement of spot welts. Because of this, the paint was cracked in outside corner and susceptible to weathering.
The second unit appeared to have been re-packed in the warehouse; one of the air diverted louvers was unattached, the bottom of the metal shell was bent.
Both units had minor damage to the outside heat exchanger fins. The box was only padded on the corners with styrofoam, leaving the middle of each side unprotected. The factory should consider adding additional protection to all sides to reduce damage and rejects/returns. While probably more than sufficient when stacked on a pallet for a forklift, the weight of the unit puts much stress on the minimal foam provided when the carton is loaded onto a hand truck or dolly.
This heat pump version is nearly double the price of the AC-only variant - a small fraction of those added profits (there are few additional components) should be used to improve the packaging of this product.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 9, 2019
Hello, WestCoastUser.
Thank you for your valued feedback. Only through feedback can we improve the quality, service, and dependability of our product. We appreciate the time you took to write in regarding your appliance and we will continue to use your comments to improve the look, performance, and quality of our appliances in the future. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for your valued feedback. Only through feedback can we improve the quality, service, and dependability of our product. We appreciate the time you took to write in regarding your appliance and we will continue to use your comments to improve the look, performance, and quality of our appliances in the future. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com