Customer reviews from Newair
NewAir - 425 Sq. Ft. Portable Air Conditioner, 12,000 BTUs (7,700 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
86
4 Stars
29
3 Stars
15
2 Stars
12
1 Star
16
86%of customers recommend this product.
(
83 out of
97)
Customer Reviews for NewAir - 425 Sq. Ft. Portable Air Conditioner, 12,000 BTUs (7,700 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Posted by: Natalie
Verified Purchase:Yes
Gets the job done! Great price, and keeps my living room cool.Downside is, it's loud and the hose pulls out easily.
Response from NewairBy NewAir, Customer Service, September 24, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: Natalie
Verified Purchase:Yes
Gets the job done! Great price, and keeps my living room cool.Downside is, it's loud and the hose pulls out easily.
Response from NewairBy NewAir, Customer Service, September 24, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Get's the job done
on September 21, 2019
Posted by: Natalie
from Undisclosed
Gets the job done! Great price, and keeps my living room cool.Downside is, it's loud and the hose pulls out easily.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: Panzieeyes
Verified Purchase:Yes
This purchase was my third air conditioner from New Air. I think these are the best Air conditioners on the market, and we now have one in every room.
Response from NewairBy NewAir, Customer Service, September 19, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: Panzieeyes
from Arvada, Co
Verified Purchase:Yes
This purchase was my third air conditioner from New Air. I think these are the best Air conditioners on the market, and we now have one in every room.
Response from NewairBy NewAir, Customer Service, September 19, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: David, Lafayette, LA
from Lafayette, Louisiana
Verified Purchase:Yes
Easy to order and delivery was on time (actually) a full day early.
The unit is top quality! I’m using it to cool a newly constructed art studio (in the oppressive heat of south Louisiana. The instructions were clear and the installation was a pleasure.
I like the appearance and the performance is superb.
In sum, if you buy a NewAir product you will be gaining a most valuable resource.
The unit is top quality! I’m using it to cool a newly constructed art studio (in the oppressive heat of south Louisiana. The instructions were clear and the installation was a pleasure.
I like the appearance and the performance is superb.
In sum, if you buy a NewAir product you will be gaining a most valuable resource.
Response from NewairBy NewAir, Customer Service, September 15, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Posted by: David, Lafayette, LA
from Lafayette, Louisiana
Verified Purchase:Yes
Easy to order and delivery was on time (actually) a full day early.
The unit is top quality! I’m using it to cool a newly constructed art studio (in the oppressive heat of south Louisiana. The instructions were clear and the installation was a pleasure.
I like the appearance and the performance is superb.
In sum, if you buy a NewAir product you will be gaining a most valuable resource.
The unit is top quality! I’m using it to cool a newly constructed art studio (in the oppressive heat of south Louisiana. The instructions were clear and the installation was a pleasure.
I like the appearance and the performance is superb.
In sum, if you buy a NewAir product you will be gaining a most valuable resource.
Response from NewairBy NewAir, Customer Service, September 15, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5
Superb Product
on September 14, 2019
Posted by: David, Lafayette, LA
from Lafayette, Louisiana
Easy to order and delivery was on time (actually) a full day early. The unit is top quality! I'm using it to cool a newly constructed art studio (in the oppressive heat of south Louisiana. The instructions were clear and the installation was a pleasure. I like the appearance and the performance is superb. In sum, if you buy a NewAir product you will be gaining a most valuable resource.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair