Customer reviews from Newair
NewAir - 425 Sq. Ft. Portable Air Conditioner, 12,000 BTUs (7,700 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Average customer rating
4.1
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
40
4 Stars
14
3 Stars
6
2 Stars
6
1 Star
6
86%of customers recommend this product.
(
43 out of
50)
Customer Reviews for NewAir - 425 Sq. Ft. Portable Air Conditioner, 12,000 BTUs (7,700 BTU, DOE), Easy Setup Window Venting Kit and Remote Control - White
Posted by: SoTIPicalMe
from Undisclosed
Verified Purchase:Yes
I recently had the chance to preview this A/C unit and I was really pleased with what I saw. We are designing a workshop in our garage and looking for a unit that isn't very bulky, heavy or loud. This one moved around easily, has a slim design which will be perfect for storage when not in use. I love that its energy efficient, has a remote and is programmable. I got to see it in action in a large open space and the output of cold air was really good! The setup was very easy and it covers up to 425 sqft, which is plenty for our workshop. It can get hot and muggy in a garage and what really appeals to us is that it also dehumidifies and vents. The NewAir 12200E is at the top of our list. Looking forward to beginning this project!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
3
Hard to Install
on June 21, 2018
Posted by: Emma
from Pittsburgh, PA
I really like this, but is there an adapter for the hose? I have used duct tape to hold it on, on both ends. Should have there been some sort of kit? Have contacted new air twice, and no answer. If someone can help, please answer. I have to retape every couple of days!
Pros: Cools the Whole Room
Cons: Difficult to Install
Response from NewairBy NewAir, Support, July 28, 2018
Please email us for further assistance: support@newair.com. Ashley NewAir Appliances
Written by a customer while visiting Newair
Customer Rating
4
Kept front room cool
on April 25, 2018
Posted by: No
from Portland Oregon
First time I tried to turn it on I got a water full light, called company and was told to send back, this was just before a heat wave. I needed the air conditioner, so I took the cover off and cut the wire to the water tank and it has worked great since. I check water tank every three days and never had it full.
Pros: Easily Portable, Easy Window Installation
Cons: Loud
Written by a customer while visiting Newair
Customer Rating
5
Nice unit
on July 23, 2018
Posted by: Ridge runner 111
from Elizabeth City NC
Verified Purchase:No
Use for back- up to main house system Can be easily on generator in event of power failure
Pros: Accurate Temperature Controls, Cools the Whole Room, Easily Portable, Easy Window Installation, Energy Efficient, Even Air Distribution, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Poor unit, don't buy
on March 29, 2016
Posted by: None
from South Carolina
Verified Purchase:No
I didn't know this unit required draining of water when I bought it. I soon found the drain discharge was metric thread and couldn't be added to. I wanted to add a shut off valve and flex tubing but no plumbing suppliers in the area handled M18-2.5 threaded fittings. I tried numbers us times to contact product service but received no response. The cap installed on the units drain pipe wasn't the same size thread as that on the drain pipe. I returned the unit and got my money back. I do not recommend this unit.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
5
Very happy with this purchase
on November 21, 2015
Posted by: Gina K.
from Playa Del Rey
Verified Purchase:No
5.0 We purchased this Air-Conditioner for our son's dorm room. It had been unbearably hot and the fan in the window just wasn't cutting it. The NewAir is working great. It is small and sleek compared to one we had purchased 25 years ago and it isn't nearly as noisy like our old one was. My son and his roommate are very happy and when I asked how it was working he said: " Mom...The Room Is Chill" 'Nuff Said!
Pros: Accurate Temperature Controls, Cools the Whole Room, Easily Portable, Easy Window Installation, Energy Efficient, Even Air Distribution
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great Service
on March 14, 2016
Posted by: Joseph
from Studio
Verified Purchase:No
Professional
Pros: Accurate Temperature Controls, Cools the Whole Room, Easily Portable, Easy Window Installation, Energy Efficient, Even Air Distribution, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Works great
on December 1, 2017
Posted by: mike smith
from freehold nj
Works great to cool off the upstairs bedroom that is always warmer than the rest of the house.
Pros: Easily Portable, Easy Window Installation
I would recommend this to a friend!
Written by a customer while visiting Newair