Customer reviews from Western Digital
WD - My Cloud Expert EX4100 4-Bay 0TB External Network Attached Storage (NAS) - Black
Average customer rating
3.8
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
7
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
2
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for WD - My Cloud Expert EX4100 4-Bay 0TB External Network Attached Storage (NAS) - Black
Posted by: DeltaIV
Verified Purchase:Yes
please insure to enter the complete address. Missing second address line was divesting.
Response from Western DigitalBy SM OLS, May 24, 2022
Hello,
We're sorry to hear about your user experience with WD My Cloud Expert Series EX4100 and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD My Cloud Expert Series EX4100 and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
4
third party drive support
on May 31, 2022
Posted by: rizi
Does this device support any brand of hard drive? or only support WD drives?
Written by a customer while visiting Western Digital
Posted by: JJL1
Verified Purchase:Yes
great upgrade easy install to replace obsolete mycloud, took old drives and installed in new and running as before with better software back up options
Written by a customer while visiting Western Digital
Posted by: Chil
Verified Purchase:Yes
Easy to setup and working like a charm. Have used their products for decades.
Written by a customer while visiting Western Digital
Customer Rating
5
Excellent home NAS
on October 15, 2023
Posted by: RealGomer
I bought the unpopulated version and added several 4TB drives I had on hand. I've had the unit for over 8 years and have not had a lick of trouble. Only once did I get concerned because the drives / fan ran continually for a couple hours. I've needed to reboot it twice to fix problems win10 was having with it. Upgrading from OS3 to OS5 was a snap. I just wish I could load KODI onto it as PLEX and the WD Media app leave a lot to be desired. And I wish it had cost less for just the enclosure.
Written by a customer while visiting Western Digital