Customer reviews from kitchenaid.com
KitchenAid - 4.7 Cu. Ft. Double-Drawer Refrigerator
Average customer rating
3.2
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
8
4 Stars
3
3 Stars
5
2 Stars
3
1 Star
6
57%of customers recommend this product.
(
12 out of
21)
Customer Reviews for KitchenAid - 4.7 Cu. Ft. Double-Drawer Refrigerator
Customer Rating
5
Looks great
on April 25, 2019
Posted by: Ron E
from Chicago
Gender:Male
[This review was collected as part of a promotion.] We love this appliance. We use it for our coffee bar (creamers) and other beverages. We use the freezer for all our toddler’s food.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good solution for small spaces
on April 25, 2019
Posted by: OhioNatureGirl
from Central Ohio
Gender:Female
[This review was collected as part of a promotion.] I’ve had two of these refrigerator/freezers installed in a recently renovated condo kitchen about two months ago. The plan was to maximize the counter space while providing adequate cold storage for 1 or 2 people. The drawers provide easy storage of fresh and frozen food. The design of the freezer drawer does not lend itself for some foods, like large frozen pizzas, but packages of veggies and meat store easily. The fridge drawer works well with the addition of plastic trays or baskets so small items can be stacked. Milk cartons and juice bottles fit upright.
The reason for one star reduction was two fold. The ice maker is a space eater in the freezer. While handy if you use a lot of ice, it is slow to refill the bin. I only use one of the ice makers and turned the other off and use the ice bin to hold bags of frozen veggies. The mechanism that makes the ice takes up about 25% of the freezer drawer space. Previously this refrigerator/freezer was offered with the option of no ice maker. I would have used that option for one of the units, but it was not available at the time of purchase.
The second reason for the one star reduction is the extremely cold refrigerator drawer(s). I set the refrigerator temperature to 42 degrees (warmest possible setting) to keep food from freezing in the fridge drawer. The drawers stay between 32 and 36 degrees. Meanwhile the freezer is running from -5 to 20 degrees when set at around zero. I used digital maximum/minimum thermometers to monitor the drawers for 2 months. Tweaking the freezer temp colder will cool the fridge drawer and freeze fresh food. These are not intended for long term frozen food storage, but are good if you are a regular small basket shopper.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Luv my undercounter refrig freezer
on February 16, 2019
Posted by: StarsWorld
from Huntersville
Gender:Female
Have had my kitchinaide undercounter frig freezer with ice maker. Perfect. Never had one problem with this appliance and it looks great in my small kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Ok, but . .
on December 30, 2018
Posted by: MauiMike
from Lahaina, Hi
Gender:Male
This fridge looks good and does function well for the most part. But, as noted by others, it’s alarm system is finicky. If you close the top drawer and forget to then give the bottom drawer a nudge to make sure it is snugly closed, odds are you will get an alarm in ten minutes or so. Sometimes even if you follow this two-step process, you still get an alarm. Frustrating. Please don’t just tell me you appreciate the feedback, give us a solution or tell us we are just outa luck.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Terrible Quality Product
on October 23, 2018
Posted by: KikaB
from Denville, NJ
Gender:Female
We purchased this product along with a KitchenAid French door co8nter depth refrigerator wh3n we remodeled our kitchen in 2013. In 5 years we have spent nearly as much in repairs as it would cost to purchase the appliance new. We have had to replace the control board twice. We are also on our 3rd icemaker in the French door unit. I am so sorry that we ever purchased KitchenAid appliances. They are so unreliable.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Benneaj, Social Care , October 23, 2018
Dear KikaB.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid® Refrigerator. We would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@KitchenAid.com with your name, user ID # 211914700 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Sincerely,
Amanda B
KitchenAid Social Care
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid® Refrigerator. We would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@KitchenAid.com with your name, user ID # 211914700 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Sincerely,
Amanda B
KitchenAid Social Care
Written by a customer while visiting kitchenaid.com
Customer Rating
3
nice so far!
on June 14, 2018
Posted by: Fstfreddy
How do I get the specs for the panels. I need to know what size panels to order. Help!!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it but freezer light went off, how to change
on May 28, 2018
Posted by: Mdmike
from Virginia
Gender:Male
We love the ice cubes, perfect. No issues except the bottom freezer portion just went out. How do i change it and where is it? This is not in the manual.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great purchase!
on March 13, 2018
Posted by: EJ&V
from Charleston, SC
Gender:Male
[This review was collected as part of a promotion.] We bought this unit to replace another brand. This unit is far better than the other brand! The ice machine is more reliable. We also like the size of the ice cubes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com