Customer reviews from kitchenaid.com
KitchenAid - 4.7 Cu. Ft. Double-Drawer Refrigerator
Average customer rating
3.2
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
8
4 Stars
3
3 Stars
5
2 Stars
3
1 Star
6
57%of customers recommend this product.
(
12 out of
21)
Customer Reviews for KitchenAid - 4.7 Cu. Ft. Double-Drawer Refrigerator
Customer Rating
2
Flaw in warning bell system is maddening
on December 16, 2019
Posted by: Males
from Estero florida
[This review was collected as part of a promotion.] This would be a great appliance if Kitchen aid would correct the problem with the drawers closing and with the intermittent sounding of a drawer open warning chime...particularly when the draw has been repeatedly checked and closed.
We will be calling Kitchen Aid service as the two reset fixes are not reliable
We will be calling Kitchen Aid service as the two reset fixes are not reliable
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Benneaj, Social Care, December 18, 2019
Hello Males. We sincerely apologize for the concerns with your KitchenAid® Refrigerator Drawer and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek
on November 3, 2019
Posted by: StephenH
from Key West, Florida
[This review was collected as part of a promotion.] I bought this about 5 months ago during a renovation. I initially had an issue with a faint skweeking problem on the freezer drawer. The repairman came out as soon as
I contacted Kitchen Aid and the issue was resolved. I would like the interior of the drawers to look a little more finished but overall very happy with the purchase. The ice maker comes automatically however i also bought a KitchenAid ice maker so the ice maker in the freezer drawer was not needed. It is however nice to have should I need additional ice. For the most part it is turned off however. Very pleased.
I contacted Kitchen Aid and the issue was resolved. I would like the interior of the drawers to look a little more finished but overall very happy with the purchase. The ice maker comes automatically however i also bought a KitchenAid ice maker so the ice maker in the freezer drawer was not needed. It is however nice to have should I need additional ice. For the most part it is turned off however. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Makes Beeping Noise Constantly
on October 9, 2019
Posted by: Katie43
from New YOrk
Gender:Female
[This review was collected as part of a promotion.] We bought this refrigerator a year ago. Since installation the refrigerator has constantly made a beeping noise indicating the drawer is open, but the drawer is not open. Finally, we had the repair service come out and they said it was the control panel. THe control panel was replaced and this did not fix the problem. Not happy with this purchase.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy blankar, Digital Care, October 23, 2019
Hello Katie43, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Wheelchair & Guest Accessible
on August 22, 2019
Posted by: Appaloosa Annie
from Indiana
Gender:Female
[This review was collected as part of a promotion.] The unit is very quiet! We love it! It is used primarily for a wheelchair-bound person who can't access our standard refrigerator, and for guests in our coffee/beverage area. The ice maker was a must. There was a screw frozen into our first batch of ice but it doesn't seem to have been important!
The only issue we have is that the ice in the bottom freezes into one large block of ice; then the new ice overflows and gets pushed out behind the unit and sometimes keeps the drawer from closing. A person in a wheelchair can't reach in to clear the ice jamb. It would be nice if we could set it to not make so much ice that it overflows.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Convenient
on July 24, 2019
Posted by: Teeja
from Greenville sc
Gender:Male
[This review was collected as part of a promotion.] Good choice, works perfectly,,highly recommended!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So Far, So Good
on July 14, 2019
Posted by: Lake Mom
from St. Paul, Minnesota
Gender:Female
I read a lot of negative reviews about this product, but took a leap of faith during our remodel because it is the only one of its kind on the market (fridge/freezer/icemaker combo). After three months of heavy daily use, it is still working great. I do think it could be designed a bit better inside--the rubber mat causes the beverages to wobble/clank against each other and the attached divider reduces the capacity due to the limited arrangement options. The ice is large cubes, I prefer the small nuggets like the KitchenAid refrigerator's ice maker, but it produces ice fast--a full bin overnight. One final thought ... why wouldn't this come in print shield? It looks terrible compared to my other KitchenAid print shield appliances. But overall, it is a great product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Handles
on July 13, 2019
Posted by: Tom37
Love it but handle on freezer is loose. Curious how to repair?? Nothing in manual.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect addition
on May 6, 2019
Posted by: Vance57
from Columbus Ohio
Gender:Male
[This review was collected as part of a promotion.] I purchased this for the entertainment part of my kitchen. It is a great place to store beverages and the ice machine makes entertaining a breeze.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com