Customer reviews from geappliances.com
GE Profile - 36" Built-In Electric Cooktop - Black
Average customer rating
4.5
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
191
4 Stars
55
3 Stars
13
2 Stars
6
1 Star
12
87%of customers recommend this product.
(
235 out of
269)
Customer Reviews for GE Profile - 36" Built-In Electric Cooktop - Black
Customer Rating
4
Awesome functionality and good even heating
on December 11, 2017
Posted by: Partsbuyer
from Carlinville, IL, United States
We completely remodeled our kitchen and went with the full offering of GE Profile products. We love the ease of use of this cook top but searched high and low for one that within the line that had some kind of texture to the finish rather than a completely smooth glass finish which shows every water spot or anything else that lands on it. As for cooking it is working out great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Very happy with cooktop so far.
on February 3, 2018
Posted by: Karbu
from Maryland, United States
I bought this cooktop in December, 2017, so I've only had it for a little over a month. So far, I am very pleased with it. The burner sizes and placements are my favorite feature. It heats up very quickly. It accommodates all my pots and pans sizes. I am hopeful that it will not scratch or chip easily. So far, so good. I am careful since it is so new but as I get accustomed to it and relax about it, I hope it will continue to be durable. It cleans up nicely so far. I like the invisible touch controls. So nice not to have to clean around the protruding type. I have to figure out how to stop hitting the touch controls accidentally as I have inadvertently turned off the burners or changed the temp. All in all I am very pleased with this purchase.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Expensive trash
on April 3, 2019
Posted by: Chandler22
from Mesa, AZ
Not long after buying it, the control board went out and it costs half as much as the cooktop itself to fix
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 4, 2019
Hello Chandler - We are sorry to hear of this difficulty you are experiencing with your cooktop. Please reach out to us by email at the following link so that we may review this situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
3
Very, very, very, difficult to read on the black
on February 25, 2020
Posted by: Tina 38
from Orlando
This model PP9036DJBB replaced my previous model which was very easy to read, This model which is completely black is extremely difficult to read.
The hot light indicator goes off before the burner gets completely cold.
The hot light indicator goes off before the burner gets completely cold.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
4
Response from geappliances.comBy SHARONatGE, GE_Appliances , February 26, 2020
Hello Tina 38 - Thank you for your cooktop review. We're sorry to hear of the difficulty you're having with reading your control panel. We understand how this would be frustrating. We'll be sure and share your comments with our cooktop design team for future consideration and product improvement. Also, after the cooktop is turned off, the hot indicator light will remain on until the area around the burner has cooled to below 150 degrees F. We hope this helps. Thanks for the feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on August 11, 2020
Posted by: Anonymous
from Leander, Texas
I love how clean it looks. Cleans up well with the Weiman's Cooktop cleaner kit with scrubbing pad and razor scraper.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed with cook top
on January 30, 2022
Posted by: Disappointedly100
from Fenton, michigan
I had another brand glass cooktop for 21 years and not one scratch. I have my new cooktop 4 months and I have tiny scratches that I can’t polish out. The top has marks after each meal and needs to be polished constantly. Very poor product I am so sorry I purchased this product. I wish that I had pay more attention to the reviews about scratches. I thought it was due to their carelessness but it is the inferior product.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, February 3, 2022
Hi there,
So sorry to hear about the scratches on your cooktop, we can understand how that would be frustrating for sure, especially since you've already tried buffing them out. We'd recommend taking a look at the following articles to see if they help matters:
Scratches on an electric range/cooktop: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466&_ga=2.40907489.297206230.1643667528-1699293927.1643667528
Cookware/cookware brands we recommend for a glass cooktop: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22143&_ga=2.40907489.297206230.1643667528-1699293927.1643667528
We do hope this helps. Know that we're always here should you have other questions or concerns.
Best wishes,
Michael@GEA
So sorry to hear about the scratches on your cooktop, we can understand how that would be frustrating for sure, especially since you've already tried buffing them out. We'd recommend taking a look at the following articles to see if they help matters:
Scratches on an electric range/cooktop: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34466&_ga=2.40907489.297206230.1643667528-1699293927.1643667528
Cookware/cookware brands we recommend for a glass cooktop: https://products.geappliances.com/appliance/gea-support-search-content?contentId=22143&_ga=2.40907489.297206230.1643667528-1699293927.1643667528
We do hope this helps. Know that we're always here should you have other questions or concerns.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Buy
on July 9, 2015
Posted by: sDeeR
from Broken Arrow, OK, United States
Love the looks and the functionality of the cooktop. Best features are the power boil, keep warm, adjustable coils, and lock when cleaning or when little kids around.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it.
on August 18, 2015
Posted by: Rose in Abq
from Albuquerque, NM, United States
I like the range of burner sizes...great functional design and looks great too
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com