Customer reviews from geappliances.com
GE Profile - 36" Built-In Electric Cooktop - Black
Average customer rating
4.5
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
191
4 Stars
55
3 Stars
13
2 Stars
6
1 Star
12
87%of customers recommend this product.
(
235 out of
269)
Customer Reviews for GE Profile - 36" Built-In Electric Cooktop - Black
Customer Rating
3
Replacement cook top
on December 8, 2022
Posted by: Wswingnv
from Gainesville, FL
This is a replacement for our Profile 36” cooktop. The original was only 4 years old and failed to work. Local service dealer said they would not attempt repair because simple parts replacement frequently does not cure the fault. Decide to buy new - repair cost 50% of new if they agreed to work on it. Like the Profile series features and have had good experience with GE products over the years.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 13, 2022
Hello – and thanks for taking the time to write a review of your new GE Profile Cooktop! Glad to hear that you’ve enjoyed the appearance and features and that you like the GE Profile series as much as we do. We’re happy to have you as a part of the GE Family and know that you’ll continue enjoying your cooktop for years to come. Have a great day! Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
New Replacement A Nightmare to clean
on December 10, 2022
Posted by: Cathy4161
from Wheeling, WV
I agree with another review from 11 days ago. New Cooktop has very nice features but the cooktop is a nightmare to clean. I have followed all the cleaning procedures listed in the book and it still could take about 30 minutes to get all marks off the cooktop. And - you can never get a nice black shiny finish unless you use the cleaning polish recommended and after you have cleaned with the polish you get streaks on the surface and you have hard time making those streaks not visible. My older cooktop was not like this at all - after cleaning with the polish you could wipe with a wet cloth and dry and it would be a nice black finish. This one you cannot wipe and dry like that. Also the finish looks hazy without using the cleaner on it. I purchased this cooktop for ease of cleaning with no knobs, etc but as stated, cleaning as been a nightmare. I see this cooktop is no longer manufactured - wonder if that is one of the reasons why? You mentioned in another review - if you have followed these cleaning procedures and still have trouble - refer to your one year warranty. What will that do for me in making the cooktop look nice as my older model always looked? Would appreciate hearing from you regarding how to replace an absolutely new/good working cooktop that has a terrible black surface to clean.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , December 14, 2022
Hello- Thanks so much for your purchase and for your thorough review. We can understand your concern and frustration with a new appliance doesn't work as you expected. Even though you said that you followed all the cleaning procedures, we want to be sure you've seen everything. Please review the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
If you still have issues, please feel free to reach out to GE Consumer Service at 1-800-432-2737 to have a technician come out and take a look. Thank you! Joyce@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
If you still have issues, please feel free to reach out to GE Consumer Service at 1-800-432-2737 to have a technician come out and take a look. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy with purchase!
on December 15, 2022
Posted by: KB124
Love this cooktop, looks nice and sleek without the knobs. Also, the burners heat up way faster than our old cook top. Very happy with this purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works like a dream
on December 27, 2022
Posted by: BarbaraSH
from Atlanta, Georgia
The 36” electric “Profile” cooktop is black, sleek, and beautiful. The smooth surface has digital controls with no knobs to collect grease or grime. It heats up fast—especially the Power Boil option—and, equally important, it cools rapidly too. I’m so glad we chose this GE product!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love this cooktop!
on January 4, 2023
Posted by: msouder
from Hartford, CT
Cooktop works well, especially the quick boil burner. It is so fast that you need to pay attention of pots can boil over. Like the timer on it and it is easy to use.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit
on January 6, 2023
Posted by: jimellen
from Dover, DE.
I needed to replace my old stovetop and this unit fit perfectly. it was very easy to install, plus it offered new touch screen controls.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
CONVINIENT FEATURES...NEED TO GET USED TO....
on January 7, 2023
Posted by: CAPPI
from west Virginia
LOVE THE LOOK AND PRACTICAL USE OF THE KNOB FREE UNIT. THE ONLY COMPLAINT I HAVE IS TRYING TO KEEP IT SMUDGE FREE.....TAKES SOME WORK!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic unit, Works like a dream
on January 17, 2023
Posted by: Loudon Lakeview
from Loudon, TN
Loved the appearance, and burner options on this Cooktop
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com