Customer reviews from geappliances.com
GE Profile - 36" Built-In Electric Cooktop - Black
Average customer rating
4.5
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
191
4 Stars
55
3 Stars
13
2 Stars
6
1 Star
12
87%of customers recommend this product.
(
235 out of
269)
Customer Reviews for GE Profile - 36" Built-In Electric Cooktop - Black
Customer Rating
5
Great Cooktop (cleaning tip!)
on March 13, 2017
Posted by: MFJ4215
from Melbourne, FL
We have been using the cooktop for about a month now. Love the sleek look, no knob controls that make cleaning so much easier, adjustable burner sizes & griddle size burner, and the built-in timer feature that we use all the time for cooking pasta and rice. Initially, I was in complete agreement with the other reviewers/reviews about their disappointment with the difficulty in keeping the glass top clean and cooking splashes/spots not coming off - even with timely and vigorous cleaning. We were experiencing these same issues and with the same frustration & disappointment. It was so bad I even checked these reviews to see it was just us or if others were having these same issues and whether there were any tips and tricks to resolving. I even re-read the user's manual for cooktop cleaning - which said to use the sample "Cerama Brite" cooktop cleaner (with scrubber and scraper) that came with the cooktop before initial use which will aid in keeping the cooktop clean - we failed to do this! However, once we started using the sample "Cerama Brite" cooktop cleaner and scrub pad, the spots that wouldn't come off simply disappeared. REALLY. My husband and I were both stunned at what a difference this product made in the ease of cleaning the cooktop and in keeping it clean. So if you are having these same problems - use the "Cerama Brite" sample!!! Without Cerama Brite, I would give this cooktop 2 stars. Now that we discovered this cleaning trick - it now gets 5 stars!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Glass cook top very fragile
on March 26, 2016
Posted by: Kelseykim
from Missouri, United States
I bought this 2 months ago, and it is not the quality I expected. I see that it has great reviews, but that has not been my experience. I use this almost daily and after each use we clean and polish it once it cools down. I used one of the smaller burners for the first time today, and the glass has a burnt mark on it. I purchased a smooth surface cooktop over 15 years ago and was very happy with it. Actually still own it and never have had a problem with it burning through the glass. The stove that came with our home was a smooth surface cooktop also and it was 10 years old and the top of it looked better than the brand new cooktop. I am very disappointed with this product and would not recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad choice !!!!!
on December 9, 2015
Posted by: Completely disappointed
from Milwaukee, WI, United States
I hate this cook top we just remodeled our kitchen and went w this because it was GE along w all of our other appliances ! It shuts off on me all the time in the middle of cooking ! Won't turn back on!! To clean it is absolutely impossible constant marks the glass on the middle burner it has chips and no clue of how this happened !! if I was to go w GE again I would get the cooktop that is grey in color to hide streaks and water marks that don't come off !!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Scratches easily
on February 9, 2016
Posted by: vlrw
from sw florida
This cooktop heats up fast and evenly. But, very disappointed at how easily the surface scratches. I had my previous cooktop for 18 years and never had a scratch. I had this a month and had a deep scratch that will be permanent.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Cooktop is ok
on December 29, 2015
Posted by: ksoufan
from AZ
The cook top is good for heating but it's really hard to clean and stain stuck on it if it's not cleaned immediately
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
great features
on December 9, 2016
Posted by: pgreen37
from El Cajon, CA, United States
It is so friendly to use and has lived up to all my expectations!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
ADA Compliant? I LOVE my 15+ year old GE Cooktop
on March 8, 2020
Posted by: Watson5945
from Alvarado, TX
I absolutely love my 15+ year old GE Profile cooktop; I was heartsick when I dropped a jar of spaghetti sauce on the front corner and a crack spread through my largest FRONT burner. My sync elements had a bridge between the two elements that created a CONTINUOUS heating element for my griddle - an important feature for my homemade buttermilk pancakes.
Now for the replacement model. This cooktop may meet the letter of the law for ADA compliance but not in practically. The largest element is located at the rear of the cooktop. If like me, you frequently cook large TALL pots of stew, chili or make gravies in large skillets, the pot/skillet that needs constant stirring or other attention is located at the rear BEHIND the controls. Now fast forward to end of cooking time...I'm 5' tall, limited grip and strength in my hands and arms; I have to stretch to lift that pot from back of cooktop. In addition, I use a pressure cooker for meal prep at least a couple times a week; those aren't lightweight. As for the sync burners, I might as well use them separately; there's no heating bridge between the two elements. When making pancakes, I now have to ensure that the batter is directly on the elements rather than being able to take advantage of my entire griddle surface. Why not use two separate griddles? I don't see the benefit - I can set two burners to the same setting and don't need electronics to do it for me.
I so wish I hadn't dropped that spaghetti sauce!!!
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
3
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances , March 10, 2020
Hello Watson5945 - Thanks for your review. We appreciate your loyalty and would like to share some information with you on ADA compliant cooktops: https://www.geappliances.com/ge/ada-compliant/#mia-cooktops. We'll also be sure and share your comments with our cooktop design team for future consideration and product improvement. Thanks, again, for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
5
gh
on September 10, 2016
Posted by: GH67
The stove top is brand new to our home and we have not used it. It looks remarkable and is easy to use from the start. Hope it works like it looks.
Features
5
Value
3
Written by a customer while visiting geappliances.com