Customer reviews from frigidaire.com
Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
127
4 Stars
103
3 Stars
33
2 Stars
17
1 Star
14
81%of customers recommend this product.
(
230 out of
284)
Customer Reviews for Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
Nice Fridge
on May 17, 2017
Posted by: lenacat
from Topeka, KS, United States
[This review was collected as part of a promotion.] I've just had this refrigerator for a couple of months so I can only speak of short-term use. It's a very nice fridge. Plenty of space in both the fridge and freezer. I especially like the spacing of the shelves on the door. There's a great spot to fit a gallon of milk along with other tall items. My only complaint is that it seems to run quite a bit and is a little noiser than I expected (but not annoyingly so).
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Large and Loving it!
on June 1, 2017
Posted by: Shawnaberry
from Michigan, United States
[This review was collected as part of a promotion.] We purchased this unit to replace a 30 year old 18 cu. ft. refrigerator that should have kicked the bucket a decade ago. I've never bought something like this so I did a lot of looking around before picking this one out. We've had it for a few weeks now and boy am I glad we went with it! The ice maker was easy to set up, the doors were quick to reverse, and it holds everything my growing family needs. I love that I can put milk gallons in the refrigerator door shelf and that the freezer door shelves don't have gaps in them (things would constantly slide out of our old unit's door shelves). Temperature control is easy too and I like that it's near the front of the fridge instead of way in the back. Now I don't have to worry about knocking things out of the way to reach it or having something pushed back into it and changing the temperature without my noticing. I would absolutely make this purchase again and recommend it to anyone wanting a clean, simple top-freezer refrigerator big enough for a family.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's wonderful.
on May 15, 2015
Posted by: Gail
from Albuquerque, NM, United States
It's roomy and spacious. I am pleasantly surprised. I've had Frigidaire appliances since I was a kid and based on their great performance way back then, I bought one last month. Yep, same great performance, same great style, same great quality. I could have bought any of the others, but I chose Frigidaire and I love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
What I wanted in refrigerator.
on September 16, 2015
Posted by: Afindler
from Cottage Grove, WI, United States
I purchased this on 8/01/15. Since then I have had two service calls and had the refrigerator replaced. The freezer seal still isn't tight. Poor design.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative , September 24, 2015
Hi, Afindler! Thank you for your recent business with us. We appreciate your feedback concerning your Frigidaire Top Freezer Refrigerator. I am happy to hear our Frigidaire Specialists and authorized service provider were able to replace your appliance so quickly. Please contact us directly for any further assistance. Thanks again, for being part of the Frigidaire Brand family! –Regards
Written by a customer while visiting frigidaire.com
Customer Rating
1
on November 19, 2015
Posted by: xxxxxx
worst refrigerator i have ever owned. cheaply made.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very roomy for its size.
on October 21, 2016
Posted by: Snookums
[This review was collected as part of a promotion.] We are very happy with our new refrigerator. It is very roomy and allows easy access to every section.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Features
on July 17, 2017
Posted by: peterd
from Indiana, United States
[This review was collected as part of a promotion.] Bought this to replace one like it I was happy with for the last 12 years. Hope this purchase turns out the same.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
practical but disappointed
on February 16, 2018
Posted by: Seddrick
from California
[This review was collected as part of a promotion.] I have had my new refrigerator a couple of months now and it runs perfectly so far. There is no ease of use whatsoever because the freeer should be on the bottom. It is difficult being able to use the entire depth because you almost have to get on your knees to reach in the back of the fridge. Overall that we mean that I would not recommend this refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, February 19, 2018
Seddrick, thank you for your time and willingness to share your opinion. One of our goals is to deliver excellent customer service. Your feedback will help us understand our strengths and identify areas for improvement. ~Jennifer
Written by a customer while visiting frigidaire.com