Customer reviews from frigidaire.com
Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
127
4 Stars
103
3 Stars
33
2 Stars
17
1 Star
14
81%of customers recommend this product.
(
230 out of
284)
Customer Reviews for Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
Very quiet, spacious and practical design.
on November 14, 2015
Posted by: Antonio
from Miami, FL, United States
Have had it for about a month now and am amazed at how much fits in. My previous refrigerator was just under 19 CF, so this one is less than 2 CF bigger, but the difference in useable space is astronomical! Having no ice maker leaves me a full 5 CF of freezer. Door bins are so wide that just about anything will fit.The fruit and vegetable storage is a lot bigger too, so that I don´t need any extra space elsewhere. Had a difficult time adjusting freezer temperature (it seems to want to stay between 0 and 5ºF), but otherwise a great experience.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
too noisey!!
on November 23, 2015
Posted by: raul
from new berlin, wi
this machine is so loud it scared me when i first turned it on. the drops of water from the defrost cycle seem to be amplified. the freezer set at the normal (mid) mark will not freeze an ice cube tray in 8 hours.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 15, 2015
Hello, raul! First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. I would like to reach out to your personally to review your concerns and answer any questions you might have. I have attempted a connection with you via email and look forward to your reply. Kindly, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on November 24, 2015
Posted by: as8541
from Dana Point, CA, United States
This is a great fridge! Really good with energy saving and runs efficiently.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Shelves bow
on November 26, 2015
Posted by: Davis1313
from SoCal
We bought this fridge last month and it's fine except the shelves cannot hold much weight without bowing. Is there something that can strengthen them? Is this defect being dealt with and new stronger shelves will be provided? It would be a great fridge for a single person with little to put on the shelves. But for a family of 5 that needs a full fridge, I can see these collapsing under the weight. Will Frigidaire pay for the breakage at that point?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 23, 2015
Hello, Davis1313! Welcome to the Frigidaire family. Thank you for choosing our Frigidaire Top Freezer Refrigerator for your home. We want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated and fundamental in improving our quality and design. Also, we appreciate your feedback and suggestions concerning the shelving on your Frigidaire Top Freezer Refrigerator. Thanks again for your comments and the continuing support of our Frigidaire Brand. – Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Spacing
on December 10, 2015
Posted by: Holly Jolly
from Wisconsin, United States
The shelves can't be adjusted to the right height, be shelf does not have room for much. The shelves on the door don't attach properly, have had them fall off and spilling milk and breaking bottles. Needs to be redesigned. Also door handle broke after just 2 months.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 30, 2015
Greetings, Holly Jolly! Thank you for your recent business with us and your continuing support of the Frigidaire brand. Also, thank you for feedback on our Frigidaire Top Freezer Refrigerator. We appreciate your time and comments. I am happy to hear our Frigidaire Specialists were helpful in getting replacement parts for your refrigerator. Thanks again, for choosing the Frigidaire Brand family. –Kindly, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
I
on December 11, 2015
Posted by: Bigs
from Olympia, WA
It is ok, but not a great fridge. It meets our expectations as it was provided at no cost by our energy provider.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 15, 2016
Posted by: Dale Lykins
from Cincinnati, OH, United States
Nice Refrigerator... however I didn't know there was no light in freezer. Cant see what in there.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
A decent entry-level fridge
on January 23, 2016
Posted by: Kfam
from Seattle, WA, United States
We received this fridge through a replacement program with our local utility district. We like it, but it made me realize what a nice refrigerator we had before! Everything works just fine, but the shelves flex when they're loaded up because the plastic shelves are pretty thin. Whenever I put a gallon of milk down, there's a moment where I feel like the whole shelf is going to collapse.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, January 27, 2016
Hello, Kfam.
Thank you for your time and comments concerning our Frigidaire Top Freezer Refrigerator. I want to personally thank you for reviewing and rating our appliance. Your rating and comments are greatly appreciated, which plays a fundamental role in improving our quality and design of future refrigerators. I regret to hear about your shelves. Our shelves do “bow” a little due to the Spill Safe shelves for spills. Please contact us directly for any further questions or concerns. Thanks again for being a part of the Frigidaire family! - Regards, Derrick
Thank you for your time and comments concerning our Frigidaire Top Freezer Refrigerator. I want to personally thank you for reviewing and rating our appliance. Your rating and comments are greatly appreciated, which plays a fundamental role in improving our quality and design of future refrigerators. I regret to hear about your shelves. Our shelves do “bow” a little due to the Spill Safe shelves for spills. Please contact us directly for any further questions or concerns. Thanks again for being a part of the Frigidaire family! - Regards, Derrick
Written by a customer while visiting frigidaire.com