Customer reviews from frigidaire.com
Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(294 Reviews)
Rating breakdown 294 reviews
5 Stars
127
4 Stars
103
3 Stars
33
2 Stars
17
1 Star
14
81%of customers recommend this product.
(
230 out of
284)
Customer Reviews for Frigidaire - 20.5 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
Great Replacement
on January 18, 2017
Posted by: wilkgeo
from Detroit, MI
[This review was collected as part of a promotion.] I purchased this refrigerator in August, 2016. It was a replacement for our previous refrigerator which stopped working. It has all of same features as the previous one but wished it was a little bigger.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
I am on my third set of replacement handles.
on February 14, 2017
Posted by: Pittsburgh
I generally like this refrigerator even though it makes a lot of noise. The big problem is the handles are made of cheap plastic and they break repeatedly. All of the plastic parts in the interior likewise are cheap plastic and they break easily. Not a great purchase--I wouldn't do it again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, February 16, 2017
Thank you for sharing your refrigerator experience, Pittsburgh. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you have your full mailing/physical address, phone number along with your refrigerator's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refri
on February 27, 2017
Posted by: Mayo
from Florence, AZ, United States
[This review was collected as part of a promotion.] The house came with all the appliances, great bundle...
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 15, 2017
Posted by: Sherry53
Love the clear crisper bins. Plenty of room for all my needs & fits in a smaller space against the wall.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not pleased with it
on March 15, 2017
Posted by: Bowtiemania
from Jonesborough, TN, United States
We bought this Dec 28th got it around the 4th of Jan the ice maker makes a tapping noise. Like it's sending a message from the Titanic we can hear it in the living room with the TV going and our dog was scared of it till recently and he's still jumpy with it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist, June 21, 2017
Hi Bowtiemania, I can certainly understand how some sounds can make your dog a little scared. Your ice maker will make many sounds, such as humming, snapping and clicking; which are all normal operating sounds. Should you need further assistance, feel free to reach out to us via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Best- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
I really like my new Frigidaire refrigerator.
on March 15, 2017
Posted by: Chrmdone53
from San Tan Valley, AZ, United States
[This review was collected as part of a promotion.] I do have a small issue with the brackets that cover the shelves on the door. Twice now the brackets have come out of the tabs holding them on. The tabs are too small in my opinion. There is just myself in the house, so its not like its being over used or slammed excessively but children. So a little disappointed. I feel like I have to close the door very gently so everything doesnt come tumbling off the door. Sorry.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
My Frigidaire Ice Box
on March 20, 2017
Posted by: Booman
from Kirbyville, TX, United States
[This review was collected as part of a promotion.] I have had to order new door handles on the ice box because the one on the bottom broke off and they only sell them in sets.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 19, 2017
Booman, thank you for sharing your refrigerator experience with us. I apologize for any frustration or inconvenience this matter may have brought to you and your family. Page 9 in your Owner's Manual has instructions for installing those handles. Should you have any questions, please don’t hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
More shelves needed otherwise like it very much
on March 22, 2017
Posted by: Princess 1
from Tolleson, AZ, United States
[This review was collected as part of a promotion.] Love the size plenty of room east to clean large door shelves are nice
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com