Hello Knewk. We regret to hear that you are having concerns with temperature inside your freezer. We would like to recommend that you confirm that both your refrigerator doors are sealing tightly. If you have not already, please refer to the Installation pages of your owner’s manual. When installed, your refrigerator should have all four corners of the cabinet firmly on the floor, the cabinet should be level at the front and rear, the sides should tilt ¼ inch (6 mm) from front to back (to ensure that doors close and seal properly), and the doors should align with each other and be level. If you find that these conditions are not present please see the instructions for raising or lowering the adjustable front rollers (if applicable) to ensure a tight seal at the doors which can greatly affect the temperature maintained inside the refrigerator. If the seal in general is not attached tightly to the body of the refrigerator we ask that you contact us directly so we quickly work towards a resolution for you. Kindest regards, Anna

Hi, we have received your review and would love the opportunity to further explore your concerns with your ice maker. We have sent you an email and we ask that you locate this communication, so that we may determine how we may be of assistance. –Best Regards, Geraldin