Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.9 out of 5
3.9
(185 Reviews)
Open Ratings Snapshot
Rating breakdown 185 reviews
5 Stars
73
4 Stars
68
3 Stars
17
2 Stars
10
1 Star
17
83%of customers recommend this product. 
(
149 out of 180
)
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Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
4 out of 5
4
Adapted to cooler temps in the garage!
on March 14, 2016
Posted by: Eljefe
from Waldwick, NJ, United States
Still satisfied after 1month and the fact that it does not shut off when the garage gets too cold like my old refrigerator did. I wasted a lot food through the years.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
works well
on March 14, 2016
Posted by: Fridge man
from Boston, MA, United States
Keeps food cold and freezer too. It is a bit noisy takes about a week to get used to. It has wire shelves good amount of room.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
it's okay
on March 22, 2016
Posted by: really disappointed
from Buffalo,NewYork
refrigerator looks good but not having it a month the door handle broke had it replaced and the handle is cracking again like before it broke the first time
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Gr8 appliance
on April 25, 2016
Posted by: drdotson69
from Bakersfield, CA, United States
Only had for six months and the handle has already broke!
I would recommend this to a friend!
Response from frigidaire.comBy Derrick Online Outreach RepresentativeMay 12, 2016
Hello, drdotson69. Oh, no that’s not good! I do show our Frigidaire Specialist were able to send you a new door handle. I do hope you are enjoying your new fridge and the features. Please feel free to contact us directly for any further questions or concerns. Thanks again, for being part of the Frigidaire Brand family! –Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Really loud
on May 27, 2016
Posted by: Chelsea
from Oakland, CA, United States
This refrigerator is very loud. The compressor, or whatever it may be stays on for over 25 mins, and kicks on with a loud jolt. We got this as a PG and E energy efficient program, upon their recommendation, and I'm super disappointed with the downgrade. I feel like a perfectly good fridge was stolen and replaced with a really irritating loud one. I don't understand how it can be so energy efficient and be so noisy. I really wish the Pg&E people would have informed us that this can be the case with energy efficient fridges. I'm still trying to get it replaced or remedied (fingers crossed), because I'm really unhappy with it.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Good peformance -- great looking.
on July 21, 2016
Posted by: metzgera12
from Pennsylvania, United States
I bought this fridge for my garage to hold overflow frozen food and beverages. It looks great and performs very well. I'm very happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
it is a nice looking unit
on August 11, 2016
Posted by: Anonymous
from evansdale IA
The freezer at its coldest setting does not freeze, it is quite close to freezing maybe 2 degree's colder would do the job, soft icecream and popcycles
No, I would not recommend this to a friend.
Response from frigidaire.comBy RuthOnline Outreach SpecialistAugust 18, 2016
Hey cheated, I understand how frustrating your freezer temperature has been for you. Here are a few steps to address before contacting us directly for assistance. First adjust each control in the refrigerator & freezer compartments to a colder setting, allowing 24 hours for the temperatures to stabilize. Next take a visual examination of your gaskets (the rubber seals around both doors), checking to see if there is a good unobstructed seal on both. If neither of these has produced a positive result, please do not hesitate to reach out to us directly. Sincerely, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
It freezes, EVERYTHING!!!
on August 25, 2017
Posted by: MARSHA513
from Michigan, United States
[This review was collected as part of a promotion.] I got the fridge back in May. Have kept a thermometer in it since, trying to regulate temp. Cant get it to stop freezing everything in fridge compartment.
I lost 5 feet of space, 4 shelves and two drawers. Organizatipn in this fridge is IMPOSSIBLE. Two shelves is all you get. Two drawers in the bottom. The overall design lacks any degree of seperation. Evetything has to be jammed together on the shelves.
Two shelves in this cavity is not enough. Gallon bins in the door is great, but milk is supposed to go in the center of the fridge, where it stays coldest, not in the door that gets opened and closed all the time.
Not at all pleased with this appliance. Its a very poor showing by Frigidaire.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney Online Outreach SpecialistAugust 28, 2017
I hate to hear about your refrigerator experience, MARSHA513. I recommend adjusting the temperature to a warmer setting. You may also want to move food items that freeze easily towards the front of the unit. I hope this helps! Kindly, Courtney
Written by a customer while visiting frigidaire.com
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