Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3.9
(185 Reviews)
Rating breakdown 185 reviews
5 Stars
73
4 Stars
68
3 Stars
17
2 Stars
10
1 Star
17
83%of customers recommend this product.
(
149 out of
180)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
4
works great
on October 14, 2016
Posted by: Bill Luna
from Rocklin, CA, United States
[This review was collected as part of a promotion.] very satisfied with this product, works fine, will last for years
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Does the job
on October 14, 2016
Posted by: The Wad
from Lockport, NY, United States
[This review was collected as part of a promotion.] Nothing fancy, Not a bunch of bells and whistles. Seems to be a good solid refrigerator that does the job you need. Wish it had an ice maker but that is about it. Otherwise I am happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
perfect replacement
on October 19, 2016
Posted by: Overwhelmed
from Fort Wayne, IN, United States
[This review was collected as part of a promotion.] Back-up refrigerator quit right after our main refrigerator quit. Bought the Frigidaire to replace our back-up and couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good basic fridge
on October 21, 2016
Posted by: Jgarlock
from Clearlake, CA
[This review was collected as part of a promotion.] Purchased two of these for work, one showed up with a broken handle but that was promptly replaced by Frigidaire, no other issues, they are nice basic units.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator
on October 24, 2016
Posted by: Jessy504
from New Orleans, LA, United States
[This review was collected as part of a promotion.] I love the size and the amount of food I can store in the refrigerator and freeze. The only thing I dislike is the noise. The product is kind of loud I'm not sure if it's the motor or something else.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire refrigerator/freezer for garage
on October 25, 2016
Posted by: Polsk
from South Jersey
[This review was collected as part of a promotion.] I am not impressed as it does not seem to keep thing as cold as I would like even though it is at the coldest setting. Also, doors do not shut properly which is a problem, have found them ajar at times..need to be too careful.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 10, 2016
Oh no Polsk, I am sorry to hear about your refrigerator experience. I believe both matters may be connected. Double check the installation instructions on pages 5-6 in your Owner’s Manual to ensure your refrigerator is level and has the closing slant recommended. For optimal performance, do not install the refrigerator where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the refrigerator. Your refrigerator is designed to prevent food stored in the freezer from melting when installed in areas below 55° F such as a garage; however, this low temperature environment can cause less than optimal temperature control in the refrigerator section Do a visual inspection of the door gasket, making sure it is fully seated in the retaining channel. Look for open areas between the gasket and the body of the cabinet. If your gasket is pulling out of the channel:
1) Clean the gasket with a wet soapy cloth, then rinse and dry.
2) Feed the gasket back into the retaining channel, ensuring the gasket is secure all around the door.
If the gasket is fully seated in the retaining channel, but still doesn’t not seal completely, use a hair dryer to carefully heat the gasket while the door is closed. Be careful not to damage the interior door panel or gasket by applying too much heat!
If gasket seal is still open after you have done these steps, flip the gasket 180 degrees:
1) Completely remove the gasket from the retaining channel around the door edge.
2) Rotate the gasket half a turn (180 degrees).
3) Reinstall the gasket by inserting the corners first into the retaining channel (kind of like a popular plastic storage bag that zips to lock).
4) Work the gasket towards the middle, ensuring that it is fully seated in the retaining channel.
I hope this has helped! If you have any questions, do not hesitate to reconnect with us directly, we are here to help. Your friendly Frigidaire lady, Ruth
1) Clean the gasket with a wet soapy cloth, then rinse and dry.
2) Feed the gasket back into the retaining channel, ensuring the gasket is secure all around the door.
If the gasket is fully seated in the retaining channel, but still doesn’t not seal completely, use a hair dryer to carefully heat the gasket while the door is closed. Be careful not to damage the interior door panel or gasket by applying too much heat!
If gasket seal is still open after you have done these steps, flip the gasket 180 degrees:
1) Completely remove the gasket from the retaining channel around the door edge.
2) Rotate the gasket half a turn (180 degrees).
3) Reinstall the gasket by inserting the corners first into the retaining channel (kind of like a popular plastic storage bag that zips to lock).
4) Work the gasket towards the middle, ensuring that it is fully seated in the retaining channel.
I hope this has helped! If you have any questions, do not hesitate to reconnect with us directly, we are here to help. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nothing Special
on October 26, 2016
Posted by: patp3
from Woodstown, NJ
[This review was collected as part of a promotion.] I bought this for my garage, does not keep items cold enough and the doors do not shut properly.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 10, 2016
Hey patp3, I regret that you are having this experience with your new refrigerator. From what you stated, I believe both issues may be related. Please have your installation company come back out and double check that the refrigerator was leveled correctly, and that the slant for door closing was done properly. If you have any questions, please reconnect with us directly for assistance. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Perfect Fit
on November 11, 2016
Posted by: Bronxgirl
Bought this 2 months ago and so far so good. Fridge does what it's supposed to do, and was offered at a great price. But, what really made me happy is that it has decent interior size. I have a tiny kitchen and a very small space for a fridge. My old fridge was large inside, but when it finally died after 25 years & I started looking for a new one it seemed like I would have sacrifice interior size to get a fridge that would fit in the space, which was very disappointing. I was very happy and relieved to find this Frigidaire model which is bigger inside than others that would've fit in the space. I will say that I wish it had a deli compartment and a shelf to make ice, but I have improvised on those issues.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, November 30, 2016
Bronxgirl, thank you for choosing Frigidaire for your appliance needs. It is great to hear how well this refrigerator is working for you and your needs. We'll share your important feedback with our design teams concerning the deli compartment and the freezer shelf for future consideration. -Kindly, Jennifer
Written by a customer while visiting frigidaire.com