Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
4
Frigidaire Stands By Their Products
on September 24, 2015
Posted by: gailb
from Orlando, FL, United States
I first Frigidaire arrived and after three days it didn't get cold. I called the company and described the problem and they said that we would be receiving another refrigerator.
Within four days another unit arrived and this one worked like a charm!
Within four days another unit arrived and this one worked like a charm!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the space provided
on September 24, 2015
Posted by: Moni
from Queen Creek, AZ, United States
I bought it 2 months ago and I rally like how it works, how it warns me when the door has been open for a long period of time
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Fridge/Freezer
on September 26, 2015
Posted by: Wildcat Dad
from Columbus, OH, United States
Overall we have been happy with this Fridge/Freezer. Really like the slide out drawer in the freezer and the slide out drawer in the fridge - great place to store yogurt, pudding and jello cups. Also like the adjustable holders on the door so you can place them where they work best for you.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Custom Flex Door best feature
on October 3, 2015
Posted by: BaBeBoomer
from Ohio, United States
Nicely designed and attractive refrigerator. Custom Flex door very very nice.. Only major complaint is the pull out drawer at the top of the refrigerator. It barely extends out and the height is so narrow that I can hardly fit my hand in it. For me, it is useless
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Complaint
on October 15, 2015
Posted by: JS SOLT
from Arlington, OH, United States
Vegetable drawers won't line evenly and close completely. Can't level enough so the refrigerator doors shut properly on their own. No light in freezer. In door shelves are very unhandy and items fall out when door shuts hard. Sorry but thanks for letting us vent our feelings. John
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 23, 2015
Hi Johnny S. We regret to hear you are not enjoying your recent purchase. You may find that rubbing the crisper drawer edges with wax paper will allow them to glide easier and alleviate the friction you are experiencing. We would like to recommend that you review the installation instructions on page 4 & 5 of your owner’s manual for assistance in leveling your refrigerator doors. Make sure refrigerator is level side to side and tilted about ¼ inches back allowing your doors to close. If you continue to experience concerns with these areas please contact us directly for additional assistance. Kindly –
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stopped cooling after 4 days
on October 15, 2015
Posted by: Vinewhisperer
from Rancho Cucamonga, CA, United States
Very discouraging, not to mention that a technician was hard to find to fix it, and then they could not come for a week. Once they did show up, they needed to order parts, which took more than a week to come in. Finally, a few weeks later, it may be working again. So much for a brand-new refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 17, 2015
Hi, Vinewhisperer! Thank you for taking a moment to share your thoughts and concerns on our Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. Your feedback plays a very essential part in Frigidaire’s strive to be the best home appliance company in North America. I am confident our authorized service provider will resolve your no cool issue in a timely manner. Please contact us directly if we can be of any further assistance. Thanks again, for choosing the Frigidaire Brand family. –Kindly
Written by a customer while visiting frigidaire.com
Customer Rating
4
good Features, but
on October 16, 2015
Posted by: Graype135
from Whittier, CA, United States
I bought this model as it was the same more old one that lasted for many years. This new one makes a start up noise as if the motor or fan will go out soon. Not sure that it will last for it's one year warranty. Other that the quirks of this particular item, I recommend it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and Easy Access
on October 21, 2015
Posted by: Garry
from Indianapolis, IN, United States
We love this fridge. It is spacious, and items are easy to store, and easy to find. Best choice we have made in a long time.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com