Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
Great appliance
on February 12, 2016
Posted by: My new fridge
from Stockton, CA, United States
I got my new refrigerator about a month ago and am very happy with it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 12, 2016
Posted by: Phoenix
from Phoenix, AZ, United States
Very happy with size and style. Great function. Performs very well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Features
on February 12, 2016
Posted by: Pretty girl
from Buckley, WA, United States
I have had this fridge for several months now and am very happy with it. The room, freezer space ,produce and meat and cheese drawers excellent. So easy to keep clean inside and out. I wish I would have had this years ago!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Needs some tweaking for small kitchens
on February 12, 2016
Posted by: Dowud
from Dunedin Florida
It runs quietly and efficiently and looks nice. My kitchen space is such that have have to come at the shelves from the side so that items in the far right corner are a stretch to reach or to find. Not sure how you are going to fix that because I like the fact that there is a lot of storage. I had a special plastic tupperware for holding carrots and celery and it kept them quite crisp. I acciently got hauled off with my old refrigerator. the sliding drawer in this frige does not keep these veggies from going rubbery quite quickly so I'm going to try to replace the tupperware piece.
Because I'm coming from the side to put things in the frige the door space works well but some of the shelf space and lower drawer spaces cause me to get hung up on or bump into the freezer door handle. I strongly suggest you redesign the door handle to taper in at those breaks rather than jut out where they can complicate access.
Butter and dairy seem to keep well and other veggies in the lower drawers seem to keep satisfactorily.
Is there supposed to be a light in the freezer. If so it is not working and I haven't checked the manual to find out how to correct that.
I find it fairly easy to clean although the bottom drawers on all refrigerators tend to be rather difficult to remove and awkward to maneuver when cleaning them in the sink with soapy dish water. Maybe your research department can come up with a "soft sided" version rather than the rigid plastic version that would be much easier to remove and handle.
So far....so good. I hope to get many years or trouble free serice out of this product and hope your company will continue to strive to improve the product and restore the sense of quality that once was part of the Frigidare
name and reputation
Because I'm coming from the side to put things in the frige the door space works well but some of the shelf space and lower drawer spaces cause me to get hung up on or bump into the freezer door handle. I strongly suggest you redesign the door handle to taper in at those breaks rather than jut out where they can complicate access.
Butter and dairy seem to keep well and other veggies in the lower drawers seem to keep satisfactorily.
Is there supposed to be a light in the freezer. If so it is not working and I haven't checked the manual to find out how to correct that.
I find it fairly easy to clean although the bottom drawers on all refrigerators tend to be rather difficult to remove and awkward to maneuver when cleaning them in the sink with soapy dish water. Maybe your research department can come up with a "soft sided" version rather than the rigid plastic version that would be much easier to remove and handle.
So far....so good. I hope to get many years or trouble free serice out of this product and hope your company will continue to strive to improve the product and restore the sense of quality that once was part of the Frigidare
name and reputation
I would recommend this to a friend!
Response from frigidaire.comBy Theresa, Online Outreach Specialist, February 16, 2016
Hello Dowud! Thank you for your time and recent business with us! Striving to be the best home appliance company in North America, we do value your opinion. Rest assured, we will relay your communication to our product development team, who will seriously evaluate your experience to aid in implementing future design improvements to our product lines. In reviewing your refrigerator, model FFTR2021QW, it is not designed with a light in the freezer. If you have any additional questions, please feel free to contact us directly. Kindly, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
4
Meets family needs.
on February 13, 2016
Posted by: Stefanie27
from Detroit, MI, United States
We bought this for our new house and it accommodates the needs of a family of 5. Food is perfect temperature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
OK for the price
on February 14, 2016
Posted by: tfwag
from Columbus, OH, United States
We got a very good deal on this and was the only reason we bought this refrigerator. It has LED lights in it and therefore is darker that I am used to. It also has a drawer at the top which is just a waste of space. It can't be moved so I am stuck with it in the way. For the price we paid it is ok.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, February 17, 2016
Hey tfwag, I am so happy that you were able to find a great deal on your new refrigerator. This model was designed to be able to customize to your family needs. The "Store-More" drawer is intended for quick and easy access. I hope that you are able to grow to love your new refrigerator in the upcoming months. Kindly,
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very pleased
on February 16, 2016
Posted by: D Smith
from Bastrop, LA, United States
I had this appliance for almost 4 months and am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Roomy & good looking
on February 16, 2016
Posted by: Mark68
from Cañon City, CO, United States
My old refrigerator still worked fine, but I wanted a newer and more energy efficient one to replace it. At first the freezer didn't cool the food enough, so I had the controls replaced by a service man. Now it seems to be working better.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com