Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
3
Not bad. Using as a garage fridge.
on December 10, 2015
Posted by: earlylily
from PA, United States
Shelves aren't as sturdy as I would like but it gets the job done. I'm afraid it can't hold up to the weights of liquids, but so far it's okay. The freezer is a bit of a concern. It doesn't seem to have a strong, tight hold, so if the freezer is full, the door opens easily. Twice now I found the freezer open and the frozen items were starting to thaw. I'm more careful about item placement and push the freezer door closed real good. I wouldn't recommend this as an in-home, daily fridge, but for the garage it's good. No regrets. The stainless steel finish is pretty.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 30, 2015
Hello, earlylily! Thank you for your time and purchasing our Frigidaire Top Freezer Refrigerator for your home. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. In reviewing, your model FFTR2021QS, I recommend checking the level of the refrigerator, in some cases, an uneven floor or doors can affect the opening or closing of your refrigerator doors. Please contact us directly if any of these suggestions proves ineffective. –Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Had to be replaced!
on December 10, 2015
Posted by: Marclh
from Savannah, GA, United States
The temperature in the freezer compartment in the first one would go below 7F even on the coldest setting. We had to get it replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 10, 2015
Posted by: gina69
from Florida, United States
We bought this fridge a month ago and we love it the fridge has alot of room
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of room -- great features
on December 10, 2015
Posted by: maryjax58
from Nashville, TN, United States
Having a large family, plenty of space was the first priority in buying a new refrigerator. After looking at several options, we got this model -- we love the fact that you can move shelves for optimal storage, the vegetable bins are a good size and there is a lot of room in the door for storing smaller items. This refrigerator serves the needs of our family -- we are very happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
on December 10, 2015
Posted by: JoJo7
from Lanesville, IN, United States
I like everything but the freezer on top. It will not freeze right. Had someone to look at it. Still having trouble with it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 18, 2015
Hiya, JoJo7! Thank you for sharing your experience concerning our refrigerators. I regret to hear the difficulties you are having with our Frigidaire Top Freezer Refrigerator. I want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated and fundamental in improving our quality and design. I do recommend contacting the authorized service provider who performed the repairs. We have a 30 day guarantee with repairs under warranty. Please reconnect with us, for any additional concerns or questions. Thanks again for being a part of the Frigidaire family! -Kind Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Biggest top freezer I have ever seen.
on December 10, 2015
Posted by: KeithJ
from Waukesha, WI, United States
We bought this a week before Thanksgiving when our Refrigerator died and we needed to thaw a 16 lb. turkey. Worked very well, plenty of room for the bird and everything else.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our needs
on December 10, 2015
Posted by: Debra61
from Brooksville, FL, United States
We bought Frigidaire appliances for the first time.We usually buy a competitors brand. We're glad we bought Frigidaire. They are very well made and are very sturdy.Customer service when needed was exceptional.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on December 10, 2015
Posted by: virsan33
from goodlettsville tn.
The freezer goes down to -5 degrees, but goes back up to15 to 20 degrees ,if food is not already frozen it never get hard ,ice cream soft. This up and down of temp. I don't like
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, January 14, 2016
Hey virsan33! You may see adjusting your temperatures to a colder setting will resolve your concerns. Please allow 24 hours for temperature stabilization. If you have any additional questions, please feel free to contact us directly. Kindly, Theresa
Written by a customer while visiting frigidaire.com