Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
Great features
on May 25, 2015
Posted by: GmaV
from Ceres, CA
I have had my refrigerator for a couple of months now and it is doing great. Good buy great appliance.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Features-door are plastic & don't hold items well
on June 5, 2015
Posted by: Tresa
from Hollywood, Los Angeles, CA, United States
Buying the item is good but it needs to be more sturdier for items that are heavy. It doesn't hold eggs and the openings in the plastic door holders make items slip out. the vegetable bins are a weak plastic and don't shut properly because if there is a heavy item on the shelf above, it won't allow the drawer to shut all the way. I did recommend this item to a neighbor and she bought one but since then I've had to order the plastic holders for the side door again.
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 29, 2015
Hello Tresa. Thank you for your time and recent business with us! As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. We ask that if you have any questions or concerns in the future, please contact us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet Operation!
on June 10, 2015
Posted by: Jacob
from Berkeley, CA, United States
I wanted a quiet running refrigerator because of the proximity to a bedroom. This fridge is that! Lots of room and the pull out shelves are great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 22, 2015
Posted by: Ranchman
from Bergen County New Jersey
I bought this model because it has over 2 cubic feet more space than my previous refrigerator even though both are 30" wide. The extra space comes from being taller and deeper. It is well made and looks very good.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Average Rating
on June 23, 2015
Posted by: IceBox
from Macomb, MI, United States
If the shelving system was stronger I would have giving this frig an excellent rating. Unfortunately the shelves sag under weight. This gives the fridg a cheep feeling and causes the bottom drawers to bind and not slide freely. A split shelving system would have been much stronger with more flexibility.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 6, 2015
Hello IceBox. We appreciate you taking the time to provide a critique on your new Frigidaire refrigerator, model FFTR2021QS. Our team will evaluate your review to aid in implementing future design improvements to our product lines. Stay cool this summer –
Written by a customer while visiting frigidaire.com
Customer Rating
4
Functional
on June 23, 2015
Posted by: GPdad
from St Cloud FL
Does what I bought it for. Keeps food cold and frozen.
Not crazy about shelf placement but working around it. Got if for extra refrigerator in garage because it is " garage ready "
Not crazy about shelf placement but working around it. Got if for extra refrigerator in garage because it is " garage ready "
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Some things I like about this refrigerator:
on June 23, 2015
Posted by: Thehandyman
from Seattle, WA, United States
This model is the perfect size for two people. Didn't want an ice maker or
cold water dispenser.
Also, the lower bins and door storage areas are a very useable size.
cold water dispenser.
Also, the lower bins and door storage areas are a very useable size.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
great features but...
on June 23, 2015
Posted by: wightmanrichard465
Got this model in April. I'm trying to determine if what I am hearing is a "normal" sound. The refrigerator runs quiet for 30 seconds then a grating sound runs for 30 seconds then it goes back to running quiet for another 30 seconds or so until the next time it cycles through.Unit is freezing fine.and cooling fine. Does this every time. I don't see why I would have to pay for a service call just to tell me it's a "normal" sound. Or diagnose the problem.
Written by a customer while visiting frigidaire.com