Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
2
Frigidaire review
on December 10, 2015
Posted by: Sunny skies
from Louisville Kentucky
One negative comment The shelves for condiments need to be solid Bottles are always falling out
Do you know of a solution
Thank you Esther Jaggers
Do you know of a solution
Thank you Esther Jaggers
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 30, 2015
Hey, Sunny skies! Thank you for taking the time to share your thoughts on your Frigidaire Top Freezer Refrigerator. We appreciate your review and comments. I suggest rearranging items in your refrigerator to see what best suit your needs. Thank you again for your business and continuing support of the Frigidaire brand. –Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very quiet!!!
on December 12, 2015
Posted by: mikey z
from Boston, MA, United States
Bought this fridge due to width restrictions in my kitchen. Reading reviews on websites talking about the appliance being very loud got me worried. I can tell you that this fridge is extremely quiet!!!!!!! At first I thought there was something wrong with it but kept checking and everything was a perfect temp!!! Don't why those reviews exist. The ability to configure the side door is a very good feature and there is more than enough space in the fridge for everyday use. The negatives are that the door will swing all the way open (there is no stopper mechanism) and the freezer is a little smaller do to the larger fridge area. Also the freezer rack could be more study but not a deal breaker. Otherwise we are extremely happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on December 18, 2015
Posted by: pascriber
from Capitol Heights, MD, United States
The space in the refrigerator is great. I am not sure but I thing that I am missing some shelves for the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Never again!
on January 19, 2016
Posted by: Jamm
from Kennebunk, ME, United States
I bought a Frigidaire Gallery appliance set (fridge, electric range, dishwasher & microwave 5 years ago. My fridge was very similar to this model, but a special item made to sell only at Lowe's. I have never had so many problems with appliances, especially with the fridge. It LOOKS attractive with an attractive curved handle and stainless finish that doesn't show prints, but that is about the only thing I like about this product. Any Energy Star savings are negated by the doors tendency to pop open if you don't press firmly on the doors to hold them closed. If you shut the freezer, the bottom doors pops open. If you shut the bottom door, the freezer pops open. The bottom shelf on the door falls out (with all its contents) at regular intervals (and I don't even place heavy liter bottles on it). I replaced the door's original seal within months of purchase to try to solve the pop open problem, and this only made a slight difference. The new seal had a split in it at the top within a short time. Now the plastic frame around the glass that tops the fruit and veggie bins has cracked down the middle, and I am awaiting a replacement and hoping that the glass doesn't break as well before I receive the part. We are a 2-person household. We're not that hard on appliances, but you'd never know it from the performance of this Frigidaire set. I had a Kenmore fridge for over 20 years without a single problem and a GE builder-grade appliance set for more than 10 years without a problem. My Frigidaire microwave door now won't stay closed properly, and I have issues with the layout of the range as well. The only product that I have not had a problem with is the dishwasher, probably because I rarely use it. Come to think of it, it's hard to access the controls on the dishwasher when the front panel is closed. Frigidaire? Never again!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on May 10, 2016
Posted by: PH123
I bought this product because it is advertised for use in the garage. I have had mine a year and it does not maintain proper temperatures in the freezer.
I have been told Frigidaire is aware of the problem and working on an update to the software. I am hoping that they honor warranties that have passed the year mark since it is not the consumers fault.
I have been told Frigidaire is aware of the problem and working on an update to the software. I am hoping that they honor warranties that have passed the year mark since it is not the consumers fault.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 16, 2016
Posted by: Cister
from Milesburg PA
[This review was collected as part of a promotion.] Alot of space inside including freezer space . Has alarm if doors are ajar.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
easy to configure
on May 18, 2017
Posted by: Smith2017
from Arvada, CO, United States
[This review was collected as part of a promotion.] Shelves are easy to configure to fit your needs. However they would add more storage if they were square instead of curved. Also this refrigerator makes a lot of sounds beyond just a fan you get used to it but it is a little noisy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Better than expected!
on October 20, 2017
Posted by: Vinman14621
from Rochester, NY, United States
We had to replace our 20 year old refrigerator and we weren’t sure what to expect when we went out looking. This model has everything we needed. Very spacious. I love the storage drawer in the refrigerator. It comes in handy for the smaller items like cheese, etc. The slide out shelf in the freezer is a big help when looking for items. The ice maker is a feature we really wanted and trying to find a fridge that had one built in that didn’t cost a fortune wasn’t an easy task.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com