Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
1
Stopped working after one year
on July 3, 2019
Posted by: Becky1466
from Wisconsin
Refrigerator stopped working 1 Year and 1 month after purchase.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, July 10, 2019
Hello, Becky1466! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire Refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. In researching, we see where you are currently being assisted with this matter. Should you need further assistance, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
functional but standard light bulb
on July 19, 2019
Posted by: BSSR
from Myrtle Beach
[This review was collected as part of a promotion.] Came with the house & works. I would like to replace the light bulb with an LED bulb. Could that be a problem?
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 23, 2019
Hello, Bssr.
Thank you for your feedback. The recommend light for this model is a 40-watt appliance light bulb. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for your feedback. The recommend light for this model is a 40-watt appliance light bulb. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just the right size for 2 people
on August 19, 2019
Posted by: ddiane1
[This review was collected as part of a promotion.] Great buy. Looks great! Works very efficiently. Love the ice maker.
Written by a customer while visiting frigidaire.com
Customer Rating
5
wish the freezer had a light, otherwise everything
on August 28, 2019
Posted by: pangame66
[This review was collected as part of a promotion.] my lg french door with bottom freezer was not that old, the condensor went out, and the rubber seal was bad! i will never buy an lg product again!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek design good cooking controls .
on June 14, 2020
Posted by: Hbenally29
[This review was collected as part of a promotion.] Good design, good bake/ roast controls. Cooks good and food tase great.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on June 23, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] This fridge is less than two years old and every interior piece has broken on it. The plastic shelf holders, the plastic drawers. The plastic drawer holders etc. No wonder it has been discontinued.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 7, 2020
Hello, Chris Martin!
Thanks for bringing your concerns to our attention. We would love to see what options may be available to resolve this matter. Be on the lookout for an email from us shortly.
Bianca
Thanks for bringing your concerns to our attention. We would love to see what options may be available to resolve this matter. Be on the lookout for an email from us shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
Horrible
on July 3, 2020
Posted by: Monique1202
[This review was collected as part of a promotion.] This fridge is so pretty but everything inside broke with in the first 5 months I bought it. The side handle always falls when opening the door. I am trying to buy replacement parts but now this fridge is discontinued.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 16, 2020
Hello, Monique1202!
We are not pleased to learn you had that experience with the refrigerator. Replacement parts can be purchased from Frigidiare.com or by calling customer service at 800-374-4432. I would love to make sure your concerns are addressed, please be on the lookout for an email from us shortly.
Bianca
We are not pleased to learn you had that experience with the refrigerator. Replacement parts can be purchased from Frigidiare.com or by calling customer service at 800-374-4432. I would love to make sure your concerns are addressed, please be on the lookout for an email from us shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very poor door shelf
on July 7, 2020
Posted by: SidVogel
This refrigerator came new in my home 3/2018. Has not been that long. All the door shelves have cracked. The lightbulb went out and we cannot find a replacement. Not one small appliance bulb has worked once twisted in. Was thinking we could order parts but just found out this particular refrigerator has been discontinued. Also our microwave and dishwasher have already needed to be replaced. I would never purchase another of this brand again.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 21, 2020
Hello, SidVogel!
Thanks for taking the time to provide your feedback. I did some research and was able to confirm parts are available for your model. Parts can be purchased on Frigidaire.com, via chat on the website, or by calling us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for taking the time to provide your feedback. I did some research and was able to confirm parts are available for your model. Parts can be purchased on Frigidaire.com, via chat on the website, or by calling us at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com