Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
Works great!
on September 10, 2017
Posted by: 17hknmom
from Salt Lake City, UT, United States
[This review was collected as part of a promotion.] Perfect for my home. The price was good. We had to get a new fridge because our old one was not working. This works great. We are very pleased.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Could be Better
on September 10, 2017
Posted by: LAM18
from Hamburg, NY, United States
[This review was collected as part of a promotion.] We had to purchase a replacement frig for one that died. Next day delivery was necessary. This model is not our first choice. I wanted white to match our other appliances but that was not available next day and cost more! I settled for stainless. I was looking for a split shelf so I could fit more shapes and sizes inside. This one does have clear, tempered glass, which lets you see what you have but I miss the split shelves wh/ gave access from side as well as front of shelf. I also find the adjustable door shelves convenient. The frig makes sounds like ice cubes falling, but we don't have an ice maker. During the hot weather of summer, there was fog rolling out when the frig door was opened but on the plus side there was not mildew growing. Also, at times the frig makes a ticking sound.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, September 12, 2017
Hello, LAM18! I understand that some noises may be concerning. Please review the normal noises you can expect to hear on page 20 of the following manual:
http://manuals.frigidaire.com/prodinfo_pdf/Anderson/807876507en.pdf
If you still need assistance, feel free to contact us directly at socialcare@frigidaire.com. ~ Brandi
http://manuals.frigidaire.com/prodinfo_pdf/Anderson/807876507en.pdf
If you still need assistance, feel free to contact us directly at socialcare@frigidaire.com. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
4
I like the finish very easy to clean.
on September 11, 2017
Posted by: Ted Bob
from Marietta, OH, United States
[This review was collected as part of a promotion.] We really like our Frigidaire except for the shelves on the door the bar hat is suppose to hold everything in falls off very easily. We had this happen several times.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Inexpensive, but efficient!
on September 13, 2017
Posted by: Jellosworth
from Herriman, UT, United States
[This review was collected as part of a promotion.] This unit was inexpensive, which made it a great fit for us, but also it's energy efficient, simple, less likely to malfunction or break, and it's quite roomy, even though it has a small footprint as far as overall exterior dimensions, compared to most fridges.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible.
on September 14, 2017
Posted by: Aloonie
from Van Nuys
[This review was collected as part of a promotion.] When the refrigerator was barely 2 months old, the freezer stopped working. Technician diagnosed complete failure. Waiting time for repair was 3 weeks. Parts required were compressor, heat exchanger, valve, evaporator, and drier. Lost a lot of food which was very costly and experienced a huge amount of inconvenience.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, September 15, 2017
Oh no, Aloonie! I hate to hear that you had to go through that. I was unable to locate any service history on this appliance. Please email me at socialcare@frigidaire.com with the serial number, so I can make sure I am looking for the right information. I will be happy to see how I can help. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
4
We like the appliance, but...
on September 14, 2017
Posted by: pooooo
from Albuquerque, NM, United States
[This review was collected as part of a promotion.] We like this appliance, but sometimes it is a bit noisy. Occasionally we hear fairly loud groaning noises, and we don't even have an ice maker!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good size for a small home
on September 14, 2017
Posted by: mwg84
I've had the refrigerator about a month. It's fairly quiet, keeps cool and freezer seems to be fine. The only negative I find is the door compartments. They are much too wide and too shallow. Things tip over and threaten to fall out when door is opened.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 15, 2017
Posted by: Panancy
from Carthage, TN, United States
[This review was collected as part of a promotion.] Spaceous and works well. Seems to stay much colder than my old one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com