Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
4
Great fridge!
on September 22, 2016
Posted by: Astella
from Oakland, CA, United States
[This review was collected as part of a promotion.] We got this out 2months ago and has been great. Plenty of space and has been very reliable.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge for the price
on October 12, 2016
Posted by: D Rob
from Tooele, Utah
[This review was collected as part of a promotion.] We got this to match our existing Frigidaire products in our kitchen, and have been pleased with the standard features it has. Great use of space, love the pull out shelves, and many layers for storing food. I also like how the door is curved by the handle, making it more streamline and MUCH easier to clean.
The plastic of the drawers does feel a bit thin, and I get worried with my small children pushing the drawers in and out that they will break, though they haven't yet. Overall, pleased with the purchase and the customer service.
The plastic of the drawers does feel a bit thin, and I get worried with my small children pushing the drawers in and out that they will break, though they haven't yet. Overall, pleased with the purchase and the customer service.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney , Online Outreach Specialist, October 14, 2016
Thank you for being a loyal consumer, D Rob! I'm glad to hear that you're enjoying your new refrigerator along with its features. As for your drawers concerns, I will be happy to forward your suggestion to our design team in hopes to implement consumer insights for optimal performance in the future. Have a great day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
great features, easy to see and reach items .
on October 15, 2016
Posted by: Kay45
from Fort Wayne, IN, United States
[This review was collected as part of a promotion.] attractive stainless steel door, quiet running, keeps food at constant temp., handy shelves and door compartments
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Couldn't be happier
on November 9, 2016
Posted by: robin2all
from Kylertown, PA
[This review was collected as part of a promotion.] I bought this a couple of months ago and it is the best purchase I have made in a long time. It helped to lower my electric bill.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great size refrigerator
on November 10, 2016
Posted by: ronnimo1949
from Oakland, CA, United States
[This review was collected as part of a promotion.] I have had my Frigidaire refrigerator/freezer two months now and I really like it. The inside is my favorite part because of all the space
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Like the pull out shelves
on November 10, 2016
Posted by: deb14fan
from Janesville, WI, United States
[This review was collected as part of a promotion.] So much easier to clean and reach items that get pushed to the back of the shelf
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
wide swing in temperature
on November 12, 2016
Posted by: VKAG
from Virginia
[This review was collected as part of a promotion.] I bought this model less than a month back for my garage, I noticed it was not cooling enough, bought appliance temperature meter, even at maximum settings freezer does not go lower than 9 and refrigerator not lower than 45 degrees. I am very disappointed and do not know what to do with it. I also noticed in Review section, another buyer (LKWP) has similar complaint. Any recourse for me?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, December 1, 2016
Vkag, thank you for your review. I personally apologize for any inconvenience you have experienced with your refrigerator not cooling properly.
When you move your temperature dial to a colder setting do you hear the compressor running? Do you feel air movement through the grille at the rear of your freezer? If no, I would recommend having an authorized service provider out to properly diagnose and repair your refrigerator. Please feel free to connect with us directly for any further assistance.
Thank you kindly,
Jennifer
When you move your temperature dial to a colder setting do you hear the compressor running? Do you feel air movement through the grille at the rear of your freezer? If no, I would recommend having an authorized service provider out to properly diagnose and repair your refrigerator. Please feel free to connect with us directly for any further assistance.
Thank you kindly,
Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
Try Again
on November 14, 2016
Posted by: NTNY
from North Tonawanda, NY, United States
Noisy, the main shelf doesn't fit the best and collapsed twice, temperature control need alot improvement, ice forms on top of inside of freezer as if outside air is getting in, tech came out and said that's the way they make them. Very disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 8, 2016
Thank you for sharing your valuable feedback on your refrigerator, NTNY. We certainly appreciate your recent refrigerator purchase, and regret that you had to have a service call so soon and unexpectedly. I have every confidence in our Authorized Service Providers and that your recent service appointment resolved the matter. Should you have any questions, please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com