Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
Simple with all that you want in an appliance
on January 26, 2017
Posted by: Bhatt
from Scottsdale, AZ, United States
[This review was collected as part of a promotion.] We bought this a month ago and are very happy with its simplicity.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Features and very spacious
on January 26, 2017
Posted by: dimples50
from Pittsburg, CA, United States
[This review was collected as part of a promotion.] I bought this item about 2 months ago and I have never been happier with the selection that I chose. I always wanted a Black Refrigerator. The price was just right.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great space in mediam size refrigerator
on January 29, 2017
Posted by: MB Golfer
from Myrtle Beach, SC, United States
[This review was collected as part of a promotion.] Using this as a back up refrigerator in the garage.
Looks to nice to be their but the price was to good to pass up.
Looks to nice to be their but the price was to good to pass up.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks good but awful freezer quit
on January 30, 2017
Posted by: Elle J
We bought the gallery appliances for there great looks but the refrigerator was showing signs of trouble from the first few months. We figured it was the temperature adjustment played with that, it seemed to be better than the ice maker quit started acting up until the last month it won't make ice and the freezer won't freeze anything it's just cold like the refrigerator. We had an appliance repair come out and of course it's going to be better to buy a new one than to replace the sealed unit ...Great it's only 15 months old and just past the 1 yr warranty
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 31, 2017
Elle J, I am sorry to hear about your refrigerator experience. If the freezer is not cold enough, the ice maker would not be able to make ice. Please be on the lookout for an email from me shortly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish and functional!
on January 31, 2017
Posted by: Archana
from Charlotte, NC, United States
[This review was collected as part of a promotion.] We bought this expecting a basic refrigerator but have been pleasantly surprised by how well this fridge works plus it looks great! It fits the space nicely and we have received many compliments.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
HORRIBLE PRODUCT - STAY AWAY
on February 8, 2017
Posted by: Verified Purchaser
This is a horrible refrigerator and I would tell anyone and everyone to stay away. The top freezer does not work properly. It never worked (just bought the refrigerator a couple of months ago). I had multiple repair person come out supposedly swap parts but it functions just like a cold refrigerator only (does not freeze ice cream products). One repair-person said he added insulation to the thermostat and then I had the company tell me that the refrigerator comes with the insulation. Horrible experience with the purchase - only headaches about what to do, how to fix it, and upset about having spend the money on the product when it does not deliver the basic function (namely, freeze in the freezer!) when it is still brand new.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 9, 2017
Hey Verified Purchaser, if your refrigerator is located where the ambient temperature drops below 55°F, you may experience freezer temperature problems. We would be more than happy to assist you with obtaining a garage kit that would enable the refrigerator to operate in temperatures down to 34°F. Should you have any questions, please reconnect with us directly by calling Mon-Fri 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
It is a nice looking refridge
on February 9, 2017
Posted by: john g
from Douglas, MA, United States
[This review was collected as part of a promotion.] I bought this 10/5/2016 and the ice maker is not making ice again.
ice freezes together in clumps if you don't use it fast enough. Removed ice bin, set auger properly NO ice. Messed with for several days and started making ice.
Month later same issue but will not make ice..... Frustrated will call for service
ice freezes together in clumps if you don't use it fast enough. Removed ice bin, set auger properly NO ice. Messed with for several days and started making ice.
Month later same issue but will not make ice..... Frustrated will call for service
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 13, 2017
Hey john g, sorry to hear about your frustrating ice maker experience. Please check your freezer temperature, it should be between 5° and -2°F for the ice maker to function as designed. Should you need further assistance, please reconnect with us directly by calling Mon-Fri 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great garage fridge !
on February 15, 2017
Posted by: Pete1968
from Sarasota, FL, United States
[This review was collected as part of a promotion.] I bought this for my garage works great so far. Only issue is the wire shelves are not strong enough so the only wire shelve in the freezer has bowed down
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com