Customer reviews from frigidaire.com
Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(1,480 Reviews)
Rating breakdown 1,480 reviews
5 Stars
721
4 Stars
455
3 Stars
147
2 Stars
70
1 Star
87
83%of customers recommend this product.
(
1,173 out of
1,421)
Customer Reviews for Frigidaire - 20.4 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
4
Condo refrigerator
on August 19, 2016
Posted by: Aloha Kauai 2016
from Kauai County, HI, United States
We like the smudge proof stainless steel appliance but not sure the ice maker is making ice as fast as the old refrigerator. We keep watch on it and see if it meets our needs. Much more energy efficient than the old model we replaced.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
OK
on August 19, 2016
Posted by: Shopper123
from CT
Purchased this refrigerator/freezer about a month ago. Was happy with it, until freezer door kept popping open every time the fridge was opened. I had not purchased the extended warrantee, so resolved by buying a child proof lock. Presto!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 29, 2016
Hey Shopper123, I am sorry to hear about the experience with your freezer door. Quite the resourceful resolution you found! If you have any questions, please reach out to us directly for assistance. We are here for you. Warmly, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
very open design inside with large door shelves
on August 19, 2016
Posted by: tcox
from Gainesville, FL, United States
this replaced a very old fridge and now i wish i had done it sooner. door fits tight, holds more and looks so much better
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fridge
on August 20, 2016
Posted by: Gnome
from PA, United States
I bought, because I needed a fridge, old fridge died. so far this 1 works fine.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 26, 2016
Hi Gnome, we are very glad to hear that your new refrigerator is working well for you and your appliance needs. Please feel free to connect with us directly if you should have any questions. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice size but can be noisy
on August 21, 2016
Posted by: KansasAmy
Good size and seems to be working well, but if your fridge is not level, it will make a high-pitched buzzing noise.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 26, 2016
Hi KansasAmy, thank you for your review. I am so happy to hear that your refrigerator is working well for you. Please feel free to connect with us directly if you should have any questions. Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3
Too noisy!
on August 24, 2016
Posted by: Pmats99
from Gardena,CA
I have owned this fridge for around 2 months. It is too noisy. I live in a 1 bedroom condo and the noise is annoying. Also, the in door shelving rails are flimsy and leave a gap that allows things to slip through in the freezer and cooler. Furthermore, the shelves in the cooler do not fit right. I seems like the width of them are too small. They can shift left or right a little, not the right fit. Also, I thought the stainless steel model would be completely the stainless steel look. Only the front is. The rest is black. Yeah, I bought mine online.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 30, 2016
Pmats99, I am sorry to hear about your experiences with the refrigerator. Normal operating sounds are addressed on page 15 of the Owner’s Manual for your model. We do not offer a different door bin rail for your model, and your model only has the stainless door, I regret to inform you. Do the shelves shift so much they are falling out? Please connect with us directly for any further questions. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on August 30, 2016
Posted by: Sonny Joe
from East Aurora, NY
I bought this refrigerator 2 months ago and I'm very happy that I did.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
very poor design
on September 6, 2016
Posted by: communikay
from chico, ca
First of all the door brackets fall off and spill everything to the floor at least once a week. The shelves and brackets are very poorly designed. While shopping at a hardware store noticed they have fixed this problem however I am still left with it.
Secondly, the manual says to keep the vents clear. The vents are situated in the bottom rear of the freezer where food would be normally placed!! There is no possibility for a reasonable clearance.
Secondly, the manual says to keep the vents clear. The vents are situated in the bottom rear of the freezer where food would be normally placed!! There is no possibility for a reasonable clearance.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, September 7, 2016
Hi communikay, thank you for sharing your valuable feedback with us regarding your refrigerator. After further review, it does appear you have spoken with one of our customer service specialist and a resolution was provided for your shelving concerns. If you should have any additional questions, please feel free to connect with us directly. Thank you, Jennifer
Written by a customer while visiting frigidaire.com