Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Great for Second Refrigerator
on January 4, 2020
Posted by: Mamie314
[This review was collected as part of a promotion.] This was gift from daughters to replace previous 15+ yr old one for garage. It's just the right size for "extras"...especially during holidays!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Freezer not working
on January 4, 2020
Posted by: Mrobles
[This review was collected as part of a promotion.] Freezer has not work since day one
Ice cream is soft
Turned it up and it is intermittent at best
Not too happy
Ice cream is soft
Turned it up and it is intermittent at best
Not too happy
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, January 10, 2020
Hello, Mrobles.
Thank you for making contact with us regarding your refrigerator. We apologize your experience has been less than great. Did you know we have some great troubleshooting videos regarding your refrigerator? Yes, here is one you can take a look at https://youtu.be/ujrLrJj0aDo regarding not cooling properly. If you have additional questions after you have viewed the video, please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for making contact with us regarding your refrigerator. We apologize your experience has been less than great. Did you know we have some great troubleshooting videos regarding your refrigerator? Yes, here is one you can take a look at https://youtu.be/ujrLrJj0aDo regarding not cooling properly. If you have additional questions after you have viewed the video, please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just What We Needed
on January 4, 2020
Posted by: Tlsimmons
[This review was collected as part of a promotion.] This refrigerator is the right size for just the two of us. Works great
Written by a customer while visiting frigidaire.com
Customer Rating
5
What I was looking for
on January 4, 2020
Posted by: bobbieg
[This review was collected as part of a promotion.] I was looking for a small basic refrigerator for my small kitchen. This is a quiet appliance with good temperature control and an excellent top freezer. As with all Frigidaire products I have used in the past, I recommend it highly.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Best value
on January 4, 2020
Posted by: Jvstbrock77
[This review was collected as part of a promotion.] I'll be honest, about a month ago I left ya'll an absolutely TERRIBLE review! I got a refrigerator that from the moment it was plugged up, the delivery guy said THIS ISN'T RIGHT, gave it a once over, then took the paperwork to his truck and called the store. I don't know what happened, but it was so obviously a lemon that I thought that I had made a terrible mistake. See, my husband and I had just lost everything that we owned, home included, and had to literally replace EVERYTHING! I made the decision to get all new appliances, so we weren't having anymore bad times soon, as far as appliances go. The other appliances were all whirlpool, coincidence because they were the cheapest good brand names in the store, but I grew up with a frigidaire refrigerator(it lasted DECADES)and decided to stick with it. Now, when we replaced the one from my childhood, I got one for $2,000 with French doors, but it barely lasted 2 years, so I knew that I was taking a chance. However, I knew that frigidaire makes a tried and true, basic model, made to last, IF I could find the right one. Now here I am, a lemon refrigerator, took a chance, mismatching brands because I trusted this brand I grew up with. The replacement is quiet, works perfectly, all I've had to do is plug it up and put food in it. I paid @$500 for it, have only had it a month, but I think that all of the trials and money were worth it because I think that this one is made to last and give me more decades of memories to last a lifetime.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacing a 25 year old Frigidaire
on January 4, 2020
Posted by: Charlie712
[This review was collected as part of a promotion.] Bought the identical one 25 years ago as a second refrigerator. I gave us great service for 25 years and just got old. Hope this one gives us another 25 years.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features for the price
on January 5, 2020
Posted by: Land lady
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago for an apartment. The tenants love it! The light is nice and bright and temperature is consistent throughout the space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size
on January 5, 2020
Posted by: Pinkglass
[This review was collected as part of a promotion.] Have a small kitchen an the size an design makes the space seem larger
It runs quiet an has a lot of room in side it
The delivery went smoothly
They were very nice an made sure it was level. Removed the old one for me with no problems. Very good natured
It runs quiet an has a lot of room in side it
The delivery went smoothly
They were very nice an made sure it was level. Removed the old one for me with no problems. Very good natured
Written by a customer while visiting frigidaire.com