Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Reliability
on September 26, 2019
Posted by: Ellen1545
[This review was collected as part of a promotion.] I bought the Frididaire over other options because of the reliability. It also had the features that I wanted.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on September 26, 2019
Posted by: Benmmre
We bought this unit hurriedly and weren’t sure of how well it would work out but it’s been the best unit by far we have owned! Love it! Definitely created a raving fan for Frigidaire
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very efficient
on September 26, 2019
Posted by: Sghall
[This review was collected as part of a promotion.] My first refrigerator purchase and very happy with it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on September 26, 2019
Posted by: Mouse 58
[This review was collected as part of a promotion.] I bought as a replacement for a Frigidaire that had been running for 40 years thought I would stay with the brand
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice and cold
on September 26, 2019
Posted by: Needed it
[This review was collected as part of a promotion.] Work good and really cold but has a vibration sound often.
Response from frigidaire.comBy Online Outreach Specialist, September 30, 2019
Hey, Needed it! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
It sounds like your high-efficiency refrigerator is operating as designed. Models like yours may make unfamiliar sounds like a vibrating noise. You can also locate other normal operating sounds by checking your Owner's Manual. The manual can be located on our website at ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A04555603en.pdf
Kindly, Courtney
It sounds like your high-efficiency refrigerator is operating as designed. Models like yours may make unfamiliar sounds like a vibrating noise. You can also locate other normal operating sounds by checking your Owner's Manual. The manual can be located on our website at ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/A04555603en.pdf
Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge with lots of space!
on September 26, 2019
Posted by: Marla2019
[This review was collected as part of a promotion.] I bought our new fridge 1 month ago. It has adequate space for all my families needs with a nice sized freezer section for all the frozen foods. once it was plugged in it cooled down quickly, it’s super quiet and looks great with my other appliances. We are so pleased with it that we bought an additional fridge of the same model to use out in our garage for extra drinks and overflow of frozen goods.
Written by a customer while visiting frigidaire.com
Customer Rating
2
You get what you pay for
on September 26, 2019
Posted by: Jmac57
[This review was collected as part of a promotion.] Overall it does it's job just very loud! I had a tech come out and he said its just the lines in some refrigerators are small so they are loud.
Response from frigidaire.comBy Briana, Online Outreach Specialist, September 30, 2019
Hello, Jmac57! Thank you for your feedback! With your new refrigerator, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
You get what you pay for
on September 26, 2019
Posted by: Jmac57
[This review was collected as part of a promotion.] Overall it does it's job just very loud! I had a tech come out and he said its just the lines in some refrigerators are small so they are loud.
Response from frigidaire.comBy Briana, Online Outreach Specialist, September 30, 2019
Hello, Jmac57! Thank you for your feedback! We sincerely apologize for your experience with your appliance. With your new refrigerator, modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com