Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
4
Basic refridgerator
on September 9, 2019
Posted by: Nana555
[This review was collected as part of a promotion.] Good inexpensive replacement refridgerator. Works good. Did have dent on
top back when we took out of box, But nothing that would affect operation of appliance.
top back when we took out of box, But nothing that would affect operation of appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works as promised
on September 9, 2019
Posted by: fadio
[This review was collected as part of a promotion.] Works fine but insulation was coming out of door when first delivered. Called service and they replaced the door under the warranty.
Response from frigidaire.comBy Online Outreach Specialist, September 11, 2019
Hey, fadio! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
We're happy to hear that our service technicians ware able to resolve this hiccup for you. Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We're happy to hear that our service technicians ware able to resolve this hiccup for you. Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for a smaller fridge
on September 9, 2019
Posted by: GinM
[This review was collected as part of a promotion.] Works perfect in a small space, but has plenty of room inside
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good basic
on September 9, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] I needed a small refrigerator and this one is perfect for my needs. great price.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Had to exchange - defective
on September 9, 2019
Posted by: jaend
[This review was collected as part of a promotion.] Had to exchange - defective
The first fridge arrived with the door banging against each other when opened. I was concerned the fridge would twist when loaded because the frame was much less rigid than my old fridge, so I poured leveling cement on the floor because only the front of the new fridge could be adjusted.
The first fridge arrived with the door banging against each other when opened. I was concerned the fridge would twist when loaded because the frame was much less rigid than my old fridge, so I poured leveling cement on the floor because only the front of the new fridge could be adjusted.
Response from frigidaire.comBy Briana, Online Outreach Specialist, September 11, 2019
Hello, Jaend! Thank you for your feedback! We sincerely apologize for your experience with your refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features for a great savings.
on September 9, 2019
Posted by: Steve3719
[This review was collected as part of a promotion.] Going on our 1st month and working as planned. Very quiet and have been monitoring temp this month. No problems and at the right temperatures for both freezer and fridge. Very happy with our purchase. Finish is perfect.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Everything Works Great!
on September 9, 2019
Posted by: MarkinFremont
[This review was collected as part of a promotion.] The refrigerator was easy to install and set up. The user manual was easy to understand and the cooling settings were easy to adjust. The storage shelves are just the right size and are easy to adjust. I highly recommend this Frigidaire model for mid-sized households.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fits
on September 9, 2019
Posted by: Carlos937
[This review was collected as part of a promotion.] It fits the existing space perfectly & keeps food cold/frozen so far.
Written by a customer while visiting frigidaire.com