Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
2
Got a bad one
on September 2, 2019
Posted by: Tane
[This review was collected as part of a promotion.] Bought this less than a month ago had doors reversed at time , store had to come out 3x to adjust doors , and had to get a 2nd ice maker. Coming today with another one . :(
Response from frigidaire.comBy Briana, Online Outreach Specialist, September 5, 2019
Hello, Tane! Thank you for your feedback! We sincerely apologize for your experience with your appliance. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for opportunities for future reference. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Pleased
on September 2, 2019
Posted by: Steve T L
[This review was collected as part of a promotion.] We took delivery on our new refrigerator a month ago and couldn’t be happier. Love the ice maker and the adjustable shelves.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Price for Features
on September 2, 2019
Posted by: HatestoShop
[This review was collected as part of a promotion.] Bought this for a rental unit. It had the most cubic feet & features for the best price overall. Love the textured black surface that hardly shows any marks.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Makes me happy
on September 2, 2019
Posted by: Wild4cats
[This review was collected as part of a promotion.] My old fridge quit on me and my landlord bought this one. Amazing how you forget how cold a good fridge is and all freezer items are frozen. I love it
Written by a customer while visiting frigidaire.com
Customer Rating
4
purchased as a second refrigerator
on September 2, 2019
Posted by: doch
[This review was collected as part of a promotion.] only had this unit for a couple of weeks seem to work well will keep you updated
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken fan
on September 2, 2019
Posted by: Cujo73
[This review was collected as part of a promotion.] I got the refrigerator and within two days the light switch is out and the fan to cool refrigerator is not working! What’s up with that ???
Response from frigidaire.comBy Online Outreach Specialist, September 5, 2019
Oh no, Cujo73! We're sorry to hear that this has happened.
After reviewing your account, we see that South Tex Appliance came out to resolve your concerns. Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
After reviewing your account, we see that South Tex Appliance came out to resolve your concerns. Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on September 2, 2019
Posted by: Frankthetank518
[This review was collected as part of a promotion.] I bought it less than a month ago love it. It's really quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works well
on September 2, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] It came with the house I purchased and it works great
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, September 5, 2019
Hello, Sharon.
Thank you for your review. We are confident you will enjoy this spacious refrigerator freezer for many years. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for your review. We are confident you will enjoy this spacious refrigerator freezer for many years. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com