Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Perfect for 2
on August 3, 2019
Posted by: Malindasteve
[This review was collected as part of a promotion.] Little disappointment the ice maker was missing from inside the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Satisfied with appliance
on August 3, 2019
Posted by: Robert31
[This review was collected as part of a promotion.] The refrigerator is ok, little disappointed on some of the inside features. Wish the 2 wire racks were glass, have looked on website for them and cannot locate, consider going back to where it was purchased and if I can get them ordered. The door storage shelve guards are a little low and stick out little to far out and items do not stay in the door at times and fall out. Due to time limit and needed a new refrigerator fast, this was within my budget and didn’t have a lot of time to look around.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 6, 2019
Hi, Robert31!
Thank you for your feedback. This model is designed for wire racks, and glass options would be unavailable. We apologize for the inconvenience! Our designs rely heavily on consumer reviews, and we are happy to pass on your concerns to our design team! If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for your feedback. This model is designed for wire racks, and glass options would be unavailable. We apologize for the inconvenience! Our designs rely heavily on consumer reviews, and we are happy to pass on your concerns to our design team! If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great solid refrigerator; great features
on August 5, 2019
Posted by: Jeff Gogol
[This review was collected as part of a promotion.] I bought this a month ago and I’m glad I did. I love the size—the extra storage shelves and cooling power of this unit. I expect it to last for a long time—I have another frigidare—it has lasted for 20 years!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Couldn’t ask for anything more
on August 5, 2019
Posted by: LL Cool J
[This review was collected as part of a promotion.] I’ve had this refrigerator for almost 2 months now, it is all you need in a refrigerator it keeps everything the perfect temp and is easy to clean too.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Its OK
on August 9, 2019
Posted by: LAM60
[This review was collected as part of a promotion.] Light bulb in refrigerator was burnt out on delivery. Makes a lot of clicking noises from freezer. Ice builds up on inside top of freezer door and freezer, tried adjusting door to see if it corrects the issue. There is no light in the freezer. Would be nice to have one in there.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 12, 2019
Hello, LAM60.
Thank you for your feedback. We understand your concerns regarding your refrigerator. We have a very helpful video to inform what you can expect from your refrigerator. Please see here https://youtu.be/eD7imT3w4bw for this information. Another way to troubleshoot for condensation is checking the door seals to ensure it is sealed properly. Making sure there are no gaps between the door and the cabinet. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for your feedback. We understand your concerns regarding your refrigerator. We have a very helpful video to inform what you can expect from your refrigerator. Please see here https://youtu.be/eD7imT3w4bw for this information. Another way to troubleshoot for condensation is checking the door seals to ensure it is sealed properly. Making sure there are no gaps between the door and the cabinet. Should you need immediate assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
great basic frig
on August 9, 2019
Posted by: KakaH
[This review was collected as part of a promotion.] Works well and has plenty of room. Freezer works well
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious freezer
on August 10, 2019
Posted by: Don312
[This review was collected as part of a promotion.] Happy with everything except it does not qualify for Energy Star rebate from First Energy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy with my purchase
on August 11, 2019
Posted by: wilmotiv
I bought this model when my old 'fridge died, after 20 years.This one is a little smaller. That takes some getting used to. And it did not have a drawer for cold cuts/cheese/etc. Saved one from the old 'fridge. Shelves are wire racks...again, takes a little getting used to. But, all-in-all, very happy with my purchase. And even though it is smaller, it is a better fit for my kitchen. And the milk is perfectly cold.
Written by a customer while visiting frigidaire.com