Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
bad shelfs
on June 17, 2019
Posted by: jerrymac
from n.c.
everything ( drinks fall over )shelf rods are to far apart.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, June 18, 2019
Hello, Jerrymac! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire 18 Cu. Ft. Top Freezer. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. If you have any further questions, comments or concerns please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
its really cold
on June 17, 2019
Posted by: bobbison
from Alabama
[This review was collected as part of a promotion.] works great just love it fits very nicely in a small space.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice design
on June 20, 2019
Posted by: Fred2019
I bought this unit and very pleased with it. it fits my needs.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Had to modify unit to keep freezer from frosting
on June 20, 2019
Posted by: Surfer Joe
I had to cut away part of the upper left plastic covering over the freezer frame so the door seal would contact the door so moisture would not get in and cause frost to build up.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 3, 2019
Hello, Surfer Joe.
Thank you for providing your feedback. We understand your concern regarding keeping the doors sealed. We would like to gather more information on regarding the piece you cut. Please check your email for additional information. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for providing your feedback. We understand your concern regarding keeping the doors sealed. We would like to gather more information on regarding the piece you cut. Please check your email for additional information. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
3
Don’t like wire racks
on June 20, 2019
Posted by: dgsn
from Brentwood Tn
[This review was collected as part of a promotion.] The refrigerator is good but it’s hard to put cans and bottles on wire racks. Would have liked glass racks like the old ones.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 5, 2019
Hello, Dgsn.
Welcome to our wonder Frigidaire family. We understand your concern regarding your racks. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Welcome to our wonder Frigidaire family. We understand your concern regarding your racks. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
3
Have had better
on June 20, 2019
Posted by: Fireflie260
from Colorado Springs
Bought this about 2 moss ago and I've named went out the day after we got it. Have to bring trump up pretty high for proper cooling/ freezing.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, July 5, 2019
Hey, Fireflie260! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We recommend making sure that the vents are not blocked and that the doors are sealed for proper cooling.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We recommend making sure that the vents are not blocked and that the doors are sealed for proper cooling.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value
on June 20, 2019
Posted by: Tommy Thermo
from Palm City, Florida
[This review was collected as part of a promotion.] Use this in my South Florida garage. Very hot in there but this refrigerator does well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pull handles to large.
on June 20, 2019
Posted by: None100000
from Mississippi
[This review was collected as part of a promotion.] The pull handles extend so far out that when you reach in the freezer you wack your elbo on the refridgerator handle, and when you bend down into the fridge you hit your head on the freezer handle, thinking about removing the handles all together..
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com