Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
Early concerns
on March 6, 2019
Posted by: Johnab10
from York, sc
[This review was collected as part of a promotion.] I bought this refrigerator about 3 weeks ago and it continues to make a knocking sound i don’t know what it is but I’m concerned. Overall i like the refrigerator
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, March 11, 2019
Hello Johnab10. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. If you have the time please review the Normal Operating Sounds and Sights on page 18 of the owner's manual for an explanation of these sounds. If needed, our team can be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
This is exactly what we wanted!
on March 7, 2019
Posted by: newgab
from Lorain, Ohio
[This review was collected as part of a promotion.] Love the refrig., but we have one problem with it. It's on rollers and every time we open the refrigerator door it moves toward us. This then interferes with shutting of the door leading to the basement. I put shims under the rollers to prevent it from moving, but it looks unsightly and my wife wants me to do something about it. Please help.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Haves and have nots.
on March 8, 2019
Posted by: LAllen16
from Dadeville, Alabama
[This review was collected as part of a promotion.] Well we have had the Refrigerator for a little while.
Should have gotten the ice maker and glass shelves.
Old refrigerator had freezer on bottom so seems like it was bigger. Getting use to wire racks after having glass is tedious.
But, it is really quite and easy to keep clean.
Should have gotten the ice maker and glass shelves.
Old refrigerator had freezer on bottom so seems like it was bigger. Getting use to wire racks after having glass is tedious.
But, it is really quite and easy to keep clean.
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , March 11, 2019
Hello LAllen16.
Thank you for your feedback. Having an ice maker is a nice feature. You do have the option to purchase the ice maker should you choose. The part number is IM116000. We would be happy to address any questions or concerns you may have. Please feel free to call us at 888-203-1389, Monday through Friday 830AM-8PM EST. Regards, R'Shaye
Thank you for your feedback. Having an ice maker is a nice feature. You do have the option to purchase the ice maker should you choose. The part number is IM116000. We would be happy to address any questions or concerns you may have. Please feel free to call us at 888-203-1389, Monday through Friday 830AM-8PM EST. Regards, R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
An excellent second refrigerator!
on March 10, 2019
Posted by: Chaddo17837
from Lewisburg Pennsylvania
[This review was collected as part of a promotion.] Bought the fridge to store soda, beer and wine. Does a great job and looks very nice in black!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Basic refrigerator
on March 11, 2019
Posted by: Ben10
from Eustis, FL
[This review was collected as part of a promotion.] This is a bare-bones refrigerator. I bought it for the garage. It was somewhat of a pain to switch the door opening direction.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on March 11, 2019
Posted by: Shadyp
from Gadsden, al
[This review was collected as part of a promotion.] Good product for the money. I would buy another one
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not durable
on March 11, 2019
Posted by: Memal4two
from Pittsburgh, PA
It was always a little warmer than other models I have had. I was able to get about 15 months use out of it. Then, it stopped cooling totally. Now, I have to put out more money, which I do not have, to purchase another product. I am very disappointed in this product. My last refrigerator/freezer lasted over 30 years.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , March 12, 2019
Hello, Memal4two. Thank you for sharing your experience. We understand the importance of having a functional refrigerator. Please check your email for further assistance. Or, for immediate assistance, we can be reached by calling 1.888.203.1389 Mon-Fri 830a-8p EST. Regards, R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refrigerator
on March 15, 2019
Posted by: Trainer23
from Florida
[This review was collected as part of a promotion.] I have had this refrigerator for a couple of weeks now outstanding performance so far very very pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com