Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
Nice looking
on February 22, 2019
Posted by: Dee1976
from Long neck De
[This review was collected as part of a promotion.] I bought this 2 months ago and the freezer is not keeping the stuff frozen.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, February 27, 2019
Hey, Dee1976! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive. We strive to provide our consumers with quality products, and your feedback will certainly help us to improve to meet you and other consumers’ needs.
I understand that your freezer is not operating correctly. After further review, I see that you've already spoken to Customer Service, who advised you of having a garage heater kit installed. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
I understand that your freezer is not operating correctly. After further review, I see that you've already spoken to Customer Service, who advised you of having a garage heater kit installed. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value
on February 22, 2019
Posted by: Kataya
from Orlando, FL
[This review was collected as part of a promotion.] I needed to replace my old refrigerator and I found this mode. It size allowed it to fit nicely into the space with ample room to move for cleaning. The finished is beautiful and cleans easily with a damp cloth. The interior has ample storage for lots of canned water, bottle water and vegetables. The freezer cooled quickly and maintains the temperature easily.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Always a great appliance.
on February 23, 2019
Posted by: Myname
from Godfrey, IL
[This review was collected as part of a promotion.] I am almost 73 and my mother always told me the best appliances are Frigidaire. Through out the years this has been proven to be true. Was also a price I could afford on a fixed income. Thank you Frigidaire for a appliance that I can trust and afford.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice size and features
on February 23, 2019
Posted by: BigAL123
from Staten Island, NY
[This review was collected as part of a promotion.] I had it for a month now and so far so good. the size is not too big and is not to small just the right size for my basement use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great product
on February 24, 2019
Posted by: nanaof4
from lake villa Il
[This review was collected as part of a promotion.] I just love my new refrigerator. It has space for everything I need. Also love the black texture. So glad I purchased it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisy !
on February 24, 2019
Posted by: Nana58
from Largo,Fl
Every time the compressor starts the freezer makes a noise like ice cubes are falling ... and there isn’t an ice maker in the freezer.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 28, 2019
Hello Nana58. Thank you for the inquiry. This is considered a normal operating noise. There may be several unfamiliar noises from your refrigerator. Please review page 18 of the owner's manual, under Normal Operating Sounds and Sights for a full explanation. Feel free to contact us should you have any questions about your fridge’s features; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST. Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works beautifully
on February 25, 2019
Posted by: RAWY
from St Petersburg FL
[This review was collected as part of a promotion.] Our old refrigerator quit. We needed a full sized reasonably priced replacement. Lowes had this model on sale. It fit our requirements. It runs beautifully and evan looks nice.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple and Efficient
on February 25, 2019
Posted by: TedH
from Dunedin, FL
[This review was collected as part of a promotion.] I bought this because our main kitchen refrigerator stopped cooling. We relied on this unit for about 2 months before the warranty company wrote us a check to replace the broken unit. By that time, we liked the Frigidaire brand so much that we bought a new 4 door model for the kitchen to replace the failed unit. We love the new one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com