Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
better than expected
on December 25, 2018
Posted by: Nativeson
from Austin, TX
[This review was collected as part of a promotion.] Purchased unit 11/27/18 and glad I did. Very quiet operation. Interior is well laid
out allowing easy access and space for large items. A very good buy.
out allowing easy access and space for large items. A very good buy.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick, Online Outreach Representative, January 24, 2019
Hello, Nativeson.
We appreciate you for being part of the Frigidaire family and for your review.
Great to learn how well our Frigidaire fridge is fitting into your home.
Hope you are enjoying the great features like the Store-More™ Gallon Door Shelf which gives you room for larger items like a gallon of milk.
Feel free to give us a call, should you have any additional questions about your fridge’s features. Our team will be happy to assist you further. We can be reached by dialing 888 203 1389 and available Monday through Friday from 8am-8pm EST.
Regards-Derrick
We appreciate you for being part of the Frigidaire family and for your review.
Great to learn how well our Frigidaire fridge is fitting into your home.
Hope you are enjoying the great features like the Store-More™ Gallon Door Shelf which gives you room for larger items like a gallon of milk.
Feel free to give us a call, should you have any additional questions about your fridge’s features. Our team will be happy to assist you further. We can be reached by dialing 888 203 1389 and available Monday through Friday from 8am-8pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on December 26, 2018
Posted by: Saycats
[This review was collected as part of a promotion.] Keeps everything cold like it should. Great basic refrigerator. I wanted nothing fancy, no fancy lights bells or whistles. Runs like it should. Thanks for making a great refrigerator for our family. Frigidaire!
I would recommend this to a friend!
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 10, 2019
Hello, Saycats! Thank you for your feedback! We are so happy to hear how pleased you are with your Frigidaire 18 Cu. Ft. Top Freezer Refrigerator. This model has a Full-Width Wire Freezer Shelf that gives you a way to organize items in your freezer better so you can find food quickly. If you have any additional questions, comments or concerns, please contact us directly at 1-888-203-1389, M-F 8 am to 8 pm est, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Simple Fridge
on December 26, 2018
Posted by: patebk
from Newport, NC
[This review was collected as part of a promotion.] Freezer on top refrigerator. Very basic. Not much freezer space. Keeps things cold. Several times a day, there are loud squeaking noises from the back when it is running.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, December 27, 2018
Hi there. We want to personally thank you for sharing your feedback. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We ask that if you have any questions or concerns, please us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Perfect for my needs
on December 27, 2018
Posted by: Slapshot
from Jim Thorpe,Pa
[This review was collected as part of a promotion.] Great second refridgerator and ample freezer space
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features. Good value
on December 29, 2018
Posted by: Oldbull
from Mathis Texas
[This review was collected as part of a promotion.] I am very satisfied with the product. It fits my needs perfectly. I am a single man and do not need a large refrigerator.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 23, 2019
Hey there, Oldbull! Thank you for your review, it is greatly appreciated. We are so glad that you are satisfied with your purchase and we were able to meet your refrigerator needs.
Thank you so much for being a loyal consumer!
Kindly,
Ciara
Thank you so much for being a loyal consumer!
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
2
NOT GOOD FOR COLD AREA
on December 29, 2018
Posted by: RYNO2
from LOUISVLLE OH
[This review was collected as part of a promotion.] I BOUGHT THIS FOR MY GARAGE. THE FREEZER DOES NOT WORK PROPERLY WHEN AMBIENT TEMP IS BELOW 30 DEG.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick, Online Outreach Representative, January 2, 2019
Hi, RYNO2.
Thank you for your review and rating of our Frigidaire 18 Cu. Ft. Top Freezer Refrigerator.
If you install your refrigerator in a garage or another unheated area, you may experience freezer temperature problems during the winter months when temperatures dip below 55°F; upgrading your refrigerator with a Garage Kit will lower the minimum operating temperature of your unit to 34° F.
Please keep in mind we recommend not to install the refrigerator where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the refrigerator.
We appreciate your business with us and should you have any additional questions about your refrigerator’s features; please give us a call at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-Derrick
Thank you for your review and rating of our Frigidaire 18 Cu. Ft. Top Freezer Refrigerator.
If you install your refrigerator in a garage or another unheated area, you may experience freezer temperature problems during the winter months when temperatures dip below 55°F; upgrading your refrigerator with a Garage Kit will lower the minimum operating temperature of your unit to 34° F.
Please keep in mind we recommend not to install the refrigerator where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the refrigerator.
We appreciate your business with us and should you have any additional questions about your refrigerator’s features; please give us a call at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisy
on December 29, 2018
Posted by: Bonnie Lee
from Westport Mass
Loudest refrigerator I ever had. Don't buy it.And its brand new.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, January 2, 2019
Hello, Bonnie Lee.
We appreciate your rating and review.
I feel awful to learn your fridge is making loud sounds. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Did you know? Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. For additional information about the sounds your fridge makes, I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” (see link below) of your Use & Care guide page 20.
Should the sound become louder, please give us a call. Our team will be happy to assist you further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-Derrick
http://manuals.frigidaire.com/prodinfo_pdf/Anderson/807876507en.pdf
We appreciate your rating and review.
I feel awful to learn your fridge is making loud sounds. Your new, high-efficiency refrigerator may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.
Did you know? Today’s compressors run much faster than in the past. Your compressor may have a high-pitched hum or pulsating sound. For additional information about the sounds your fridge makes, I recommend reviewing the “NORMAL OPERATING SOUNDS AND SIGHTS” (see link below) of your Use & Care guide page 20.
Should the sound become louder, please give us a call. Our team will be happy to assist you further; we can be reached at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-Derrick
http://manuals.frigidaire.com/prodinfo_pdf/Anderson/807876507en.pdf
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great price for a great refrigerator
on December 30, 2018
Posted by: Robbobmom
from Lubbock TX
[This review was collected as part of a promotion.] We were looking for our rental property and found this refrigerator. We have had great experiences with Frigidaire products and were thrilled to find at such a great price. Our tenant tells us it is the nicest refrigerator he ever had!
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 24, 2019
Hey there, Robbobmom! Thank you for taking the time to provide us with your valuable feedback. We are glad that your tenants are enjoying their new purchase and its design. We certainly hope that you will consider us in the near future for any of your other appliance needs.
Thank you so much for being a loyal consumer!
Kindly,
Ciara
Thank you so much for being a loyal consumer!
Kindly,
Ciara
Written by a customer while visiting frigidaire.com