Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
4
Sold Refrigerator
on June 18, 2018
Posted by: Mike0108
from Bethany Beach, DE
[This review was collected as part of a promotion.] We bought this a month ago and are happy with it. The only issue we had was wilts the chill drawer. That drawer sticks and I had to put WD-40 on the slides to correct it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy as ever
on June 18, 2018
Posted by: Jennifer Apodac
from Simi Valley ca
[This review was collected as part of a promotion.] This fridge is being returned. It is so noisy sounds like someone doing a tap dance every time it starts up. Shelving could be better too.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 20, 2018
Hi Jennifer Apodac!
We hate to hear that you are returning your purchase due to sounds and the design.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Thank you for your time and loyalty with us!
Kindly-CiCi
We hate to hear that you are returning your purchase due to sounds and the design.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Thank you for your time and loyalty with us!
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Would otherwise be 5 stars...
on June 18, 2018
Posted by: lisaron
from Fairfield CT
[This review was collected as part of a promotion.] Bought this refrigerator for auxiliary use in an unheated garage. I chose to equip it with a compressor heater option for this application . After a few months of use it has started to develop excessive frost around the freezer seal. Looks like there is an air leak near the alternate side mount hole grommet. I have a warranty service appointment scheduled and will find out soon if this is a defect or design condition. I really like this appliance as a second fridge and hope that the problem is correctable.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 20, 2018
Hi Lisaron!
Thank you for bringing your concerns to our attention. We certainly apologize for any issues you have experience and any inconvenience this may have caused.
In researching, we were unable to locate any appointments scheduled or contact with us pertaining to your concerns.
So that we are able to properly assist you, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Thank you for bringing your concerns to our attention. We certainly apologize for any issues you have experience and any inconvenience this may have caused.
In researching, we were unable to locate any appointments scheduled or contact with us pertaining to your concerns.
So that we are able to properly assist you, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Has all the features I need
on June 18, 2018
Posted by: Ken229
from Miamisburg,Ohio
[This review was collected as part of a promotion.] I bought this a few weeks ago and am very pleased it was a great price
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
great product
on June 18, 2018
Posted by: jess480
from salyersville,ky
[This review was collected as part of a promotion.] we got ours a few months ago and we love it keeps food cold
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Funny Noises
on June 18, 2018
Posted by: Clovis
from Red River, NM
[This review was collected as part of a promotion.] The refrigerator seems to work fine, especially after I transferred the glass shelves from my old refrigerator to the new one. But, it makes a strange occasional clicking sounds which I find worriesome. I fear it portends future problems.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 19, 2018
Hi Clovis!
Thank you for taking the time to leave your feedback on your purchase.
We understand some sounds coming from your refrigerator may be a little awkward.
The electronic control and automatic defrost control can produce a snapping or clicking sound when turning the cool system on and off, which is normal.
Should you ever experience any unusual sounds, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Thank you for taking the time to leave your feedback on your purchase.
We understand some sounds coming from your refrigerator may be a little awkward.
The electronic control and automatic defrost control can produce a snapping or clicking sound when turning the cool system on and off, which is normal.
Should you ever experience any unusual sounds, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Outstanding Refrigeratr We love it
on June 18, 2018
Posted by: Nika
[This review was collected as part of a promotion.] This refrigerator has great space, organized and spacious. Room for everything and the doors close nicely by themselves
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Just what I needed
on June 18, 2018
Posted by: Betha
from Cleveland, Ohio
[This review was collected as part of a promotion.] This is a great size for just a single person and the price was outstanding!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com