Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Awesome product
on March 14, 2016
Posted by: Angie F
from Greenville, SC, United States
I love my product because it keeps things cold and it is very quiet
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
FREEZER
on March 18, 2016
Posted by: DEB A
from CAPE MAY COUNTY
FREEZER SET TO HIGHEST # AND ITEMS ARE NOT COMPLETELY FROZEN
POPSICLES MELTED ON MDIUM SETTING
POPSICLES MELTED ON MDIUM SETTING
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, March 31, 2016
Hey, DEB A.
I regret to hear the issues you experienced with your refrigerator’s temperature. I would like to connect with you personally to review your concerns and answer any questions you might have. Please look for my email to you. I look forward to your response. Thanks again for sharing your important quality and design concerns. -Best, Derrick
I regret to hear the issues you experienced with your refrigerator’s temperature. I would like to connect with you personally to review your concerns and answer any questions you might have. Please look for my email to you. I look forward to your response. Thanks again for sharing your important quality and design concerns. -Best, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
cheap
on March 20, 2016
Posted by: plum6286
from Danbury, CT, United States
took 3 deliveries of same model to get a good one. Seems okay but the back cardboard panel causes all types of noises probably why its not screwed down in one side.. I had to tape it a little to stop the rattles. Where I got it from said oh the cardboard dries out!! Don't think so!! Took 3 deliveries in a week to get a good one!!!!!!!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick, Online Outreach Representative, April 7, 2016
Hiya, plum6286. Thank you for reviewing and rating our Frigidaire Top Freezer Refrigerator. Your comments are greatly appreciated and fundamental in improving our future appliances. Your new high-efficiency refrigerator may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. If the sounds becomes louder, please contact us directly. We appreciate your comments and the continuing support of our Frigidaire Brand. –Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
not disappointed
on March 21, 2016
Posted by: Nay Nay 55
from New Jersey, United States
we are pleased with the product and also the appearance.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just the right fridge!
on August 19, 2016
Posted by: howie403
from Wellesley Island, NY, United States
Bought this refrigerator for my camp and it is working out perfectly. Space was tight but fridge fit right in and the 18 cu. ft. Fits everything we need. I would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
refrigerator looks good
on January 17, 2017
Posted by: dottie46
from Whitehall, WI, United States
[This review was collected as part of a promotion.] we did have an issue and called your company and was given the name of a repair service your company called and set up an appointment the guy had to make two trips as he had to order part under warranty the gasket in the refrigerator door pulled away from the door works fine now.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, January 19, 2017
Hey dottie46, thank you for your review. I am sad to hear that you are enduring concerns with your refrigerator. Was service able to restore your refrigerator back to working condition? Please feel free to reconnect with us directly at 800-374-4432 if you should have any additional questions. Warmly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refridgerator for the price!
on July 24, 2017
Posted by: chocolatemaker
from Scranton, PA
[This review was collected as part of a promotion.] I bought this to replace an old one I had in my basement. I love it. I love the wire shelves compared to the plastic ones. Very quiet. The freezer is great and a nice size. This is my second frigidaire product. I also have a frigidaire refridgerator in my kitchen and I will continue on purchasing frigidaire . Very dependable. Good value for the money.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not good
on August 20, 2017
Posted by: ALBERT L
from North Carolina, United States
[This review was collected as part of a promotion.] I purchased Jun 15th, freezer door seal not working freezer has ice hanging from the top of compartment.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 22, 2017
Hey Albert, let's see if how we can help. Let's check the gasket to see if that is the problem. Do a simple inspection of your gasket by slipping a sheet of paper or a dollar bill between the door edge and the freezer edge, then close the door. If you can move the paper or dollar bill easily out of the door, this is another indication that your gasket is not sealing properly. If you still have a concern of sorts, please do not hesitate to reconnect with us directly. Thank you kindly, Jennifer
Written by a customer while visiting frigidaire.com