Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Great value.
on October 1, 2018
Posted by: watfair
[This review was collected as part of a promotion.] This is an excellent value for a refrigerator of this size.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
so far still waiting to be fixed
on December 28, 2018
Posted by: steven72
from CA
[This review was collected as part of a promotion.] do not know how good is it like the design and price
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 31, 2018
Hi, steven72.
We appreciate the rating and review.
Thanks for choosing our Frigidaire 18 Cu. Ft. Top Freezer Refrigerator for your home. Please reconnect with us in a couple of months and let us know what you think.
Should you have any additional questions about your refrigerator’s features; please give us a call at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-Derrick
We appreciate the rating and review.
Thanks for choosing our Frigidaire 18 Cu. Ft. Top Freezer Refrigerator for your home. Please reconnect with us in a couple of months and let us know what you think.
Should you have any additional questions about your refrigerator’s features; please give us a call at 888 203 1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor quality
on July 26, 2019
Posted by: Dfc522
[This review was collected as part of a promotion.] This along with a range and dishwasher came with my new manufactured home i bought and moved into in may 2019. They are base units and are cheap. The frig makes a funny noise after you close the door and the dishwasher has to be primed before it works. Am upgrading as soon as i can afford it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, July 29, 2019
Hi, Dfc522!
Thank you for sharing your experience. We are sorry to hear that you are less than pleased with the appliances included in your home! We will be happy to assist you with any concerns while they are in your possession. If needed, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thank you for sharing your experience. We are sorry to hear that you are less than pleased with the appliances included in your home! We will be happy to assist you with any concerns while they are in your possession. If needed, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy at all!
on November 18, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] Got this with my brand new home. Only a couple months old. Very disappointed!
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, November 21, 2019
Hello, TracyBucks.
Thank you for sharing. We understand your concerns regarding this matter. I am happy to see we were able to resolve this matter for you. Please reconnect should you need additional assistance.
Kindly,
R'Shaye
Thank you for sharing. We understand your concerns regarding this matter. I am happy to see we were able to resolve this matter for you. Please reconnect should you need additional assistance.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice basic fridge
on November 22, 2019
Posted by: scttwd
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and happy with.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Missing some minor items i.e. light in freezer, no
on January 5, 2020
Posted by: Tony Del
[This review was collected as part of a promotion.] Ice cube trays. No light in freezer missing items..
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, January 10, 2020
Hello, Tony Del.
Thank you for taking the time to provide your feedback. Although, ice trays didn't come with the refrigerator, they are available for purchase. Here is the part number for the ice tray 01121808. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to provide your feedback. Although, ice trays didn't come with the refrigerator, they are available for purchase. Here is the part number for the ice tray 01121808. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I needed for my garage fridge
on January 26, 2020
Posted by: ozzie1257
[This review was collected as part of a promotion.] Got this fridge a month ago and it's the perfect one I needed as our 2nd fridge we keep in the garage. The perfect size to store all our drinks; soda, beer, bottled water, extra milk, etc... And the top freezer is a bonus for when a little extra freezer space might be needed.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Weak Freezer & Ice Maker. Strange noises.
on April 3, 2020
Posted by: dave8529
[This review was collected as part of a promotion.] Lower section temp is set correctly (37 degrees F) but with freezer control set to max cooling it barely manages 0 degrees F and ice maker only makes 2.3 lbs per day. After motor starts, makes strange cracking noises for a minute or so. If both doors are opened all the way out, they interfere with each other.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 6, 2020
Hi, Dave8529!
Thank you for sharing your experience! If the freezer is struggling to keep freezing temperatures, please ensure the door is properly sealing and there are no items blocking airflow from the vents. Ice is typically produced at a rate of 8 cubes every 80-160 minutes, or 2.5-3 pounds in a 24 hour period. If you have any further concerns or the temperature rises further, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thank you for sharing your experience! If the freezer is struggling to keep freezing temperatures, please ensure the door is properly sealing and there are no items blocking airflow from the vents. Ice is typically produced at a rate of 8 cubes every 80-160 minutes, or 2.5-3 pounds in a 24 hour period. If you have any further concerns or the temperature rises further, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com