Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Perfect size
on March 23, 2021
Posted by: lamong
[This review was collected as part of a promotion.] Recently downsized and this refrigerator is absolutely perfect for me. Plenty of space and I love the milk shelf in the door! Freezer is spacious even with the added ice maker. Would definitely recommend this appliance to any single or small family!
Written by a customer while visiting frigidaire.com
Customer Rating
4
good no frills refridgerator
on March 30, 2021
Posted by: toadstool
[This review was collected as part of a promotion.] Bought this to replace an old appliance in a rental home. Needed something that simple and no-frills since there is periods of vacancy and change of renters. Therefore this model without a lot a unused add-ons appeared to fit my needs.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good product
on March 31, 2021
Posted by: Big doc
[This review was collected as part of a promotion.] Entirely satisfied except the absence of a lightt in the top freezer compartment.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice basic fridge…
on April 3, 2021
Posted by: Simple but nice
[This review was collected as part of a promotion.] This refrigerator is the perfect basic fridge for a smaller family. It doesn’t have a deli drawer, and the two crisper drawers are smaller, but it still holds a good amount of food. There isn’t a light in the freezer, which is a bummer, but definitely not a deal breaker. Overall, it’s a great refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great White North
on April 5, 2021
Posted by: Barleyman
[This review was collected as part of a promotion.] I love the classic White color. This is installed in a small remodeled older Kitchen. It fits perfectly and and just the right size to keep everything cold. Plus it hold my stereo speaker while I continue remodeling.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Delivery nightmare with Lowes- Mt. Holly
on April 11, 2021
Posted by: Terryvc
The fridge is working well so far. My last Frigidaire lasted 15 years.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , April 20, 2021
Hello, Terryvc! Thank you for your review. We are pleased to hear that your appliance is working well for you. We would love an updated review once you have had more time with your freezer. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
It gets cold
on June 2, 2021
Posted by: Flyn Brian
This refrigerator is louder than a cheap dishwasher. The freezer and possibly the fridge doors don't seal I have 3 inch ice sickles hanging all over in side the freezer. I had to adjust the temperature way down to keep the ice cream somewhat frozen. It's brand new! It came with a new house. Don't think I will replace it with a Frigidaire because they appear to be cheaply constructed.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , June 3, 2021
Hi, Flyn Brian! Thanks for bringing your concerns to our attention. Your refrigerator is high efficiency and may introduce unfamiliar sounds. These sounds normally indicate your refrigerator is operating correctly. Please review page 18 in the Owner's Manual for an explanation of sounds you may hear.
Regarding frost buildup, please ensure the door is leveled and closed completely and that the gasket isn't damaged. If further assistance is needed, please join us on a live chat via Frigidaire.com, we are here to help. -Bianca
Regarding frost buildup, please ensure the door is leveled and closed completely and that the gasket isn't damaged. If further assistance is needed, please join us on a live chat via Frigidaire.com, we are here to help. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Complete Garbage
on June 18, 2021
Posted by: Slug707
I bought this thing one week ago.Waste of money!Nice icicles form in the freezer, freezer door doesn’t seal. The refrigerator keeps the food nice and warm. It loves to run all the time.Poor quality.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 21, 2021
Hi, Slug707!
We're terribly sorry to hear your fridge experienced an early failure! Have you reached out to us or your retailer to report the issue and get assistance? If not, please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help! We would like to ensure you are being taken care of.
Best,
Ashton
We're terribly sorry to hear your fridge experienced an early failure! Have you reached out to us or your retailer to report the issue and get assistance? If not, please contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help! We would like to ensure you are being taken care of.
Best,
Ashton
Written by a customer while visiting frigidaire.com