Customer reviews from frigidaire.com
Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(11,042 Reviews)
Rating breakdown 11,042 reviews
5 Stars
6,775
4 Stars
2,831
3 Stars
707
2 Stars
325
1 Star
404
90%of customers recommend this product.
(
5,683 out of
6,324)
Customer Reviews for Frigidaire - 18.0 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
5
Very quiet fridge!
on March 14, 2021
Posted by: Sjf TY
[This review was collected as part of a promotion.] I bought this frigerator as a replacement for one that died and let me tell you it's been very good right out of the box extremely quiet nice and cold and it was the best price unit in the market for an 18 cubic foot.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sturdy and fitting
on March 14, 2021
Posted by: Cheryl39
[This review was collected as part of a promotion.] I got this fridge about a month ago and its been perfect. With my doorways being super small this one fit perfect and was easy to get into the house for people with older homes like myself.
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's a Cold World After All...
on March 14, 2021
Posted by: Lucybeanstalk
[This review was collected as part of a promotion.] My Frigidaire is a delight. The freezer keeps ice cream at exactly the right temperature, and the refrigerator has more space than my previous model. The door offers a great deal of additional space, with many options for placement of soda and dairy products. The door closes very tightly, so no energy is lost--but it does seem to create a suction that sweeps things off the wire shelves if they are too close to the edge. Lesson learned--I just make sure my refrigerated food is back far enough on the shelf.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super refrigerator
on March 15, 2021
Posted by: gkuebs
[This review was collected as part of a promotion.] I bought this several months ago & so glad I did, keep food good & fresh & drinks cold!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lasted 2 and a half years
on March 17, 2021
Posted by: DN85205
I purchased in July 2018, and it failed December 2020. No appliance should go bad so quickly and not have at least a parts warranty. Other companies back their compressor for 5 years.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, March 23, 2021
Hello, DN85205!
Thank you for connecting with us. We're sorry to hear of your experience with the refrigerator. We always want to know how our appliances are performing and can understand your concerns. Your insight is valuable to us as we work to continuously improve our products. Remember, we're here to help. Please feel free to chat with us online at Frigidaire.com or by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you for connecting with us. We're sorry to hear of your experience with the refrigerator. We always want to know how our appliances are performing and can understand your concerns. Your insight is valuable to us as we work to continuously improve our products. Remember, we're here to help. Please feel free to chat with us online at Frigidaire.com or by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Frigidaire
on March 18, 2021
Posted by: Unclejack
[This review was collected as part of a promotion.] What a great product and a great price for a refrigerator. I purchased this about a week ago and everything is working great and keeping everything cold or frozen. Did I mention how quite it is
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of Crap
on March 18, 2021
Posted by: BiteMe
[This review was collected as part of a promotion.] Bought in late January, regretted it every since. NOT frost free! Bottom shelf doesn't fit either.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, March 25, 2021
Hello, Valued Consumer!
Thank you for reaching out to us. This is not the news that we like to hear and we would like to help. Please be on the lookout for an email from us in regard to your concerns about the frost build. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800374-4432, Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you for reaching out to us. This is not the news that we like to hear and we would like to help. Please be on the lookout for an email from us in regard to your concerns about the frost build. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800374-4432, Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great frig
on March 19, 2021
Posted by: Go Braves
[This review was collected as part of a promotion.] So far this frig has met my needs. Working great with plenty of room. Only wish the freezer had a light.
Written by a customer while visiting frigidaire.com